ICON Project Manager - Clinical Operations reviews

3.6

74% would recommend to a friend

(218 total reviews)
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Barry Balfe

Not enough data to show CEO approval

47% positive business outlook

Project Manager, Clinical Operations employees have rated ICON with 3.6 out of 5 stars, based on 218 company reviews on Glassdoor. This indicates that most Project Manager, Clinical Operations professionals have a good working experience there. ICON is rated in line with the average (within 1 standard deviation) by Project Manager, Clinical Operations professionals compared to other employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

218 reviews
2.0
Aug 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Talented team members across departments unfortunately these people are starting to leave due to recent management decisions.

Cons

1) Management recently significantly reduced benefits without warning. 2) Annual increases are set up such that no one ever gets better than "meets expectations" and increases are rock bottom at an average of 1.8% for last 3-4 years. 3) ICON was once known for providing a very nicely balanced work/life workload. Not anymore! 4) Good employees are leaving at a steady rate causing instability for teams. Also, when a team member leaves it can be literally months before they are replaced. 5) ICON management does not support their employees from maniacal sponsors. 6) Systems are home grown and outdated.

3.0
Apr 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Great people and good flexibility. ICON is an ideal place to learn the industry. Leading the way in risk based monitoring and implementing very cool technologies.

Cons

Management is out of touch with employees, metrics-driven approach (quantity) can stifle quality, more empasis must be put into indication specific training. ICON needs to realize that there are several CROs that are competing for the most talented CRAs. ICON must realize that the pay and the lack of commitment to develop more specialized employees has caused many to move to other places.

Viewing 208 - 210 of 218 Reviews

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