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      ICON

      Engaged Employer

      ICON Project Manager - Clinical Operations reviews

      3.6

      74% would recommend to a friend

      (218 total reviews)
      avatar

      Barry Balfe

      Not enough data to show CEO approval

      47% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Compensation and benefits

      3.4

      Career opportunities

      3.3

      Work/Life balance

      3.2

      Senior management

      Project Manager, Clinical Operations employees have rated ICON with 3.6 out of 5 stars, based on 218 company reviews on Glassdoor. This indicates that most Project Manager, Clinical Operations professionals have a good working experience there. ICON is rated in line with the average (within 1 standard deviation) by Project Manager, Clinical Operations professionals compared to other employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      218 reviews
      3.0
      Feb 1, 2012

      Icon is a great place to work if you can get among the in crowd or with the coo management group.

      Clinical research associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are outstanding. Flex Fridays are a plus. Computer equipment provided is very good. Gym in building. Very supportive of female needs.

      Cons

      Management shows favoritism. Very slow with promotions. Some assistants have higher science degrees then management. The pay is way less than other companies. Head management go and come as pleased. Take their computers remotely to the beauty shop or to the chiropractor.

      1.0
      Jan 15, 2012

      No career development, no line management

      Clinical research associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Like all CROs, working as a CRA here is a good way to get experience across a range of trials.

      Cons

      Never had a line manager the whole time i worked there. So there was no career development or assessment, making it impossible to ever be promoted or get feedback on my performance. Also, all the CRAs were stretched too thinly over the trials, making it impossible to monitor effectively. Even after ICON got a warning letter from the FDA over its monitoring it didn't really address the problem effectively. Management listened but couldnt' do anything. It came down to money at the end of the day. In summary, ICON is a place to work at for a while to cut your teeth as a CRA and then get out. There are better employers out there.

      2.0
      Sep 28, 2011

      A good learning experience

      Clinical research associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training, ICON is an excellent place to learn how to do the job. Flexibility: working from home and part time working is supported.

      Cons

      Management does not seem to listen to the people who actually do the work, and tries to measure everything in metrics and numbers. Benefits&salary not on same level as other companies.

      Viewing 214 - 216 of 218 Reviews
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      Glassdoor has 6,580 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.