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      ICON

      Engaged Employer

      ICON reviews

      3.5

      64% would recommend to a friend

      (5,303 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      3.0
      Jun 5, 2025

      Don't get comfortable

      Sr medical writer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are very good. Benefits are good but your share is expensive if you're not single. Decent but not great career support (i.e. online learning) materials.

      Cons

      Benes can be expensive and some (e.g. ISP subsidy) are hard to access. Annual raises are tied to the same subjective metrics that annual bonuses are, and a negative review is easy to come by, leaving you with an at-or-below COA raise. ICON provides you with materials for supporting your upward career trajectory but with no time to actually put them to use and no real guidance on which ones you would need.

      3.0
      Mar 7, 2025

      Used to like it more

      Clinical trial manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Line management is great, 2/3 of mine wholeheartedly seem to love their role and will support you to the degree they can do so. If you like getting set in a disease type or specific sponsor and really just changing trials within those - this is for you! Several people now hold this position as opposed to when I started and it was newer. I would still recommend this job to others, but have a goal you plan to push for yourself so you don't get stuck in this role too long.

      Cons

      There doesn't seem to be interest in developing the career path for the role. In several studies, the role easily feels stale instead of innovative - same things, different day. Annual increases are minimal if received/not delayed. No bonuses and hardly anything qualifies for tuition /certification reimbursement.

      Viewing 250 - 252 of 5,303 Reviews
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      Glassdoor has 6,551 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.