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      ICON

      Engaged Employer

      ICON reviews

      3.5

      64% would recommend to a friend

      (5,304 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Reviews by job title

      5K reviews
      3.0
      Feb 9, 2023

      CTA

      Clinical trial assistant (cta)
      Recommend
      CEO approval
      Business Outlook

      Pros

      able to work from home not to stressful

      Cons

      false promises for career development

      3.0
      Oct 21, 2022

      Giant organization with all it's plusses and minuses

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Software projects are challenging and technologies are awesome. Good place to grow professionally.

      Cons

      After ICON acquired PRA Health Sciences, work became much more difficult. It's hard to get a hold of HR or IT department. They have unreasonable level of security where they issue two laptops -- one for work, another for communication. Due to upper management politics, a lot of PRA management left. Morale is pretty low.

      1.0
      Sep 20, 2022

      Disappointed

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team works hard, but they are not sophisticated enough to send proper email communications. Communication are filled with all kinds of typos. It’s embarrassing.

      Cons

      Horrible management, many are without degrees or multiple experiences. A lot of millennials who don’t know much. It’s a woke company. It’s quite insulting to get ridiculed by people who have a lack of experience and who haven’t worked anywhere other than ICON when you have a ton of varied experiences on a global level. I’m planning my exit strategy because of this. I’ve been w/ ICON a year. They do not have a retention strategy for experienced staff and do not value older, experienced workers.

      Viewing 283 - 285 of 5,304 Reviews
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      ReviewsICON reviews

      Glassdoor has 6,552 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.