Does ID.me pay their employees well?

According to anonymously submitted Glassdoor reviews, ID.me employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at ID.me. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at ID.me?

24% of ID.me employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ID.me 2.0 out of 5 for work life balance, 2.1 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at ID.me?

Trusted Referee (60) , Member Support Representative (52) , Customer Service Representative (17) , Member Service Representative (16) , General Support Representative (15) , Team Lead (14) , General Support (12) , Trusted Referee Document Reviewer (10) , Quality Assurance Analyst (9) , Software Engineer (9) , Sales (7) , Fraud Analyst (6) , Member Support Specialist (6) , Product Manager (6) , Director of Community Outreach (5)

What are the pros of working at ID.me according to real employee reviews?

"Pay is decent for the work" ((in 49 reviews)); "Great people with novel ideas and super" ((in 36 reviews)); "ID.me hires talented professionals and has a great culture." ((in 30 reviews)); "Great comp and benefits." ((in 25 reviews)); "Very smart team to work with." ((in 11 reviews))

What are the cons of working at ID.me according to real employee reviews?

"Extremely high expectations from senior leadership to work on the weekends to hit goals while having a "quality over quantity" mindset." ((in 30 reviews)); "Horrible upper management." ((in 16 reviews)); "Massive layoffs all the time." ((in 16 reviews)); "No work / life balance" ((in 13 reviews)); "Ha, well, the CEO is an absolute joke." ((in 12 reviews))

What are employees saying about ID.me layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ID.me layoffs and their outlook for job security at ID.me in 2026.

What are the top reviewed ID.me locations?

McLean , Tysons Corner , Tampa , Washington , Mc Lean , Mountain View , Arlington , Hampton , Virginia Beach , Alexandria , Fairfax , Herndon , Manassas , Vienna , Austin , Rancho Cucamonga , San Jose , Sarasota , Tampa Palms , McCleans Corner , Tysons Corner

ID.me reviews

2.3

24% would recommend to a friend

(540 total reviews)

Blake Hall

24% approve of CEO

25% positive business outlook

Ratings by category

2.8

Compensation and benefits

2.5

Diversity & inclusion

2.1

Culture & values

2.1

Career opportunities

2.0

Work/Life balance

1.9

Senior management

ID.me has an employee rating of 2.3 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ID.me employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

540 reviews

2.0

May 30, 2012

Director of Community Outreach

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Able to work from home office. Give back to a deserving community Interact with wonderful merchants who want to provide discounts to deserving Military Members

Cons

unrealistic goals, lack of communication from Admin., constant changes within company with no logical reason behind changes, no consistancy, lack of support within, lack of proper training, lack of positive feedback, low employee moral, constant changes in pay without prior discussion, lack of concern for employees.

2.0

May 10, 2012

High Pressure Mess

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Creative and fun co-workers. Flexible schedule at times Worthy mission Relaxed dress code

Cons

Chaos within the company at all levels. Constant changes in policy and pay structure. Unrealistic expectations for employees by upper management. Sales staff under tremendous pressure without proper training or support. Disrespectful treatment of employees by senior management (Regional Sales Managers crying in front of other employees due to public belittling by upper level management) Employee expenses not reimbursed and pay is at times miscalculated in company's favor. Employees have to watch their pay carefully. Very high turnover of sales team. Micro-managing is huge problem. Red tape and absurd rules make an already difficult job worse.

1.0

May 3, 2012

Start up pains were felt by all with constant shift of priorities and direction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A great idea and mission supporting our military members and spouses

Cons

Poor management and lack of direction, no communication by management and employees operated in a vacuum. No internal communication between departments and with the numerous company course corrections made on a regular basis with priorities changing daily, it was difficult to maintain workplace priorities.

Viewing 538 - 540 of 540 Reviews

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Jobs at ID.me

Senior AR & Billing Analyst

Senior AR & Billing Analyst

Senior AR & Billing Analyst

Senior Fraud Investigations Analyst

Senior Financial Analyst

ID.me

ID.me reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Director of Community Outreach

High Pressure Mess

Start up pains were felt by all with constant shift of priorities and direction

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