Is IGT a good company to work for?

IGT has an overall rating of 3.4 out of 5, based on over 2,290 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 59% of employees would recommend working at IGT to a friend and 46% have a positive outlook for the business. The best reviews about IGT have been left by employees working as Intern , Analyst and Field Service Technician II .

Does IGT pay their employees well?

According to anonymously submitted Glassdoor reviews, IGT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at IGT. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at IGT?

59% of IGT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IGT 3.6 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at IGT?

Software Engineer (103) , Field Service Technician (51) , Process Associate (49) , Project Manager (46) , Computer Operator (36) , Senior Software Engineer (33) , Manager (29) , Software Developer (27) , Systems Engineer (27) , Software Engineer II (23) , Customer Service Representative (22) , Intern (20) , Engineer (15) , Field Service Technician II (14) , Software Engineer IV (14)

What are the pros of working at IGT according to real employee reviews?

"We have good benefits and generally OK compensation programs." ((in 163 reviews)); "Company has been real good about keeping a good work/life balance" ((in 103 reviews)); "Life style and pay were good" ((in 64 reviews)); "Worked with some great coworkers" ((in 45 reviews)); "Good culture and perks." ((in 43 reviews))

What are the cons of working at IGT according to real employee reviews?

"Poor management of time and resources" ((in 138 reviews)); "Low salary and no promotion" ((in 75 reviews)); "Upper management is blind to their sub standard product and lack of knowledgable employees to implement it." ((in 55 reviews)); "They never published how many layoffs happened after the merger but it must be around 400." ((in 46 reviews)); "Managers don't appreciate hard work, some teams has so much disqualified employees with the same salary, that is very disappointing to work with." ((in 39 reviews))

What are employees saying about IGT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IGT layoffs and their outlook for job security at IGT in 2026.

What are the top reviewed IGT locations?

Reno , Las Vegas , Providence , Austin , San Francisco , West Greenwich , Lakeland , Seattle , New York , Houston , Indianapolis , Sacramento , Richmond , Atlanta , Madison , Phoenix , Lansing , Coventry , Miami , Jefferson City , Schenectady , Louisville , Raleigh , Irving , Gulfport , Tampa , Oakdale , Trenton , Chicago , Kansas City

IGT reviews

3.4

59% would recommend to a friend

(2,039 total reviews)

Nick Khin

49% approve of CEO

46% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

IGT has an employee rating of 3.4 out of 5 stars, based on 2,039 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IGT employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jul 18, 2011

Well, it's a job

Software engineer

Recommend

CEO approval

Business Outlook

Pros

In an area of high unemployment, I receive a steady paycheck for now.

Cons

- No merit pay increases because the budget is 'frozen,' supposedly (strange, as I know our manager is getting their yearly bonus) - Anyone who speaks up with ideas to improve the department becomes the victim of negative managerial scrutiny - Management is continually absent at best, useless at worst - Morale is down across the entire office, in every department - No job security to speak of - Employee performance is measured entirely by unrealistic metrics that have no actual bearing on the real-world work environment or actual productivity

2.0

Oct 10, 2019

Good People, Poor Management & constantly loosing talent

Producer

Recommend

CEO approval

Business Outlook

Pros

There are two good things IGT has going for it. Great people whom you will work with, and a great work life balance.

Cons

The senior leadership really has no clue what they are doing or how to retain talent. There is a constant fear of layoffs, while salary increases and promotions are nothing more than a fairy tale. People are considered just a number and the once great family culture is missing. As a result they are loosing some pretty talented people. You know it is bad when there is a going away party every few weeks.

2.0

Jul 25, 2019

Greedy company that doesn't trickle down to the workers.

Computer operator

Recommend

CEO approval

Business Outlook

Pros

For the most part you can just come in, do your job, and go home. Lots of exposure to Linux systems as well as Windows, learn how databases and servers work to deliver gambling games to the public. Potential to get hired directly with state lottery. If you like long shifts in order to get longer weekends (11 hour shifts, 3+ days off a week) then this is a good schedule.

Cons

CEO makes 12 million a year, thats 3x more than any other CEO in this industry, yet IGT can't even afford to buy comfortable chairs for our 11 hour shifts. Chairs are broken and in some cases able to cause injury. Sometimes food is brought in (rarely) but compare that to Facebook or Google (who gives out 3 meals a day). Management will lie to you (not keeping promises made) and emails are easily ignored/unaddressed. They are generally subpar when it comes to feedback and overall quality. Every IGT cuts costs and of course non-management are the first ones to suffer. No stock options, no holiday parties, low matching contribution to 401k, and definitely no holiday bonuses. You get vacation time, but it ends up being negated because you have to cover for other employees when they go on vacation. Mandatory OT is assigned if nobody offers to cover.

Viewing 58 - 60 of 2,039 Reviews

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Computer Operator I - New Jersey

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Customer Service Specialist - Las Vegas / Reno, NV

IGT

IGT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Well, it's a job

Good People, Poor Management & constantly loosing talent

Greedy company that doesn't trickle down to the workers.

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