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IHG Hotels and Resorts

Engaged Employer

IHG Hotels and Resorts reviews

3.9

71% would recommend to a friend

(4,863 total reviews)
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Elie Maalouf

77% approve of CEO

64% positive business outlook

IHG Hotels and Resorts has an employee rating of 3.9 out of 5 stars, based on 4,863 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IHG Hotels and Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

5K reviews
1.0
Jun 26, 2009

Chaos, with a view

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's better than being un-employed. Most of the employees are doing the best that they know how, in the face of constant staff cut-backs and inane management decisions that usually do little to improve the guest's resort experience and are mainly are made to make the manager(s) appear more valuable to their boss. Benefits offered.

Cons

Constant job description & procedure inconsistencies. Horrible communication practices. Overt favortism shown in hiring, scheduling and promotion. There is a lack of standards awareness and enforcement resort-wide. Sloppy HR practices and enforcement. Some Upper management expects to be treated like royalty. Free meals offered are often inedible and make many employees ill.

4.0
May 2, 2009

N/A

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, Stated Culture, Perceived Growth Potential

Cons

Leadership "knows it all" and are not receptive to "young" ideas.

3.0
Apr 29, 2009
Recommend
CEO approval
Business Outlook

Pros

At first, the best benefit of this job was the employee meals until they took that away. After that, everything just went downhill and the totures of dealing with angry guests and swindlers was too much for me.

Cons

Horrible hours. There were times where i got off of work at 11 pm and had to come back to work the morning shift at 7am. And at the hotel that i was working at, upper management had horrible communication with one another which trickled down to the front desk, putting us in positions that made us feel like helpless animals in the woods.

Viewing 4849 - 4851 of 4,863 Reviews

Glassdoor has 5,783 IHG Hotels and Resorts reviews submitted anonymously by IHG Hotels and Resorts employees. Read employee reviews and ratings on Glassdoor to decide if IHG Hotels and Resorts is right for you.