IKEA reviews

3.7

65% would recommend to a friend

(13,406 total reviews)
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Juvencio Maeztu

77% approve of CEO

48% positive business outlook

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

13K reviews
1.0
Jun 14, 2023

Rotten beneath the surface

Recommend
CEO approval
Business Outlook

Pros

Good benefits Remote work available Can move ( to some roles) pretty quickly. Don't have to be tenured like a lot of other jobs.

Cons

KPI's matter more than the employee's wellbeing. Leads are passive aggressive and try to shame you in the team chat. Excessive micromanaging. Lead doesn't know job. Relies on coworkers to tell how role works. Lead shares personal info with other coworkers, such as when someone has been disciplined Higher ups do not think things through before launching so everything is a disorganized disaster, but we're expected to just adapt. Make you feel guilty if you are sick because they are more focused on making a sale No incentive to keep employees happy aside from a not guaranteed annual bonus. Unreasonable working hours and they refuse to accommodate forcing people to choose between the job or picking up their kid on time. High turnover rate, and no steps in place to fix the problem driving people to leave or call out of work so often.

3.0
May 6, 2023
Recommend
CEO approval
Business Outlook

Pros

-Friendly coworkers and base level management. -Slowly improving pay to match a living wage. -Variety of resources and benefits. -Decent, but expensive, insurance program. -Large amount of training opportunities. -Generous employee discount program. -Very diverse usually for culture/ethnicity. -Relatively generous leave provided.

Cons

-Workplace beurocracy is rampant. -If you work outside of sales, admin, comm-in, you're going to be undervalued, overworked, and deal with minimal pay increases and less consideration for bonuses. Or rather, you have to work in tandem with every other department exceedingly hard in order to prove that you deserve a measly fraction of what the building manager gets. -ISAs (in-store agreements) are not respected if you work Quality/Recovery, especially here. That department is the last cared about and considered by other departments or upper management, outside of being the highest ranked in our country for this team, despite being integral to the vast majority of the store, and having an effect of every single department. -Favourtism is rampant, even if quite a few employees(in every department, administration included) should not be maintaining their position due to attitude and behaviour, they do and no amounts of complaints are heard unless they could lead to, or are elevated to, a lawsuit.

1.0
Jan 15, 2023

Don’t do it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are little pros but one is PTO

Cons

The leadership team is not existent. Managers do not work schedules, call offs are rampant. Store is full of clicks either your in or your out and if your out they will make sure your out. They speak a great game of inclusiveness but do not act what is preached in my opinion the leadership team needs a rebuild from top down including upper HR leadership only the new members are worth while

Viewing 109 - 111 of 13,406 Reviews

Glassdoor has 18,645 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.