Does INTRUST Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, INTRUST Bank employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at INTRUST Bank. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at INTRUST Bank?

82% of INTRUST Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated INTRUST Bank 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at INTRUST Bank?

Banker (14) , Teller (9) , Bank Teller (8) , Banking Center Manager (8) , Personal Banker (7) , Assistant Banking Center Manager (3) , Account Security Analyst (2) , Compliance Specialist (2) , Customer Service Representative (2) , International Banking (2) , Operations (2) , Supervisor (2) , Vault Teller (2)

What are the pros of working at INTRUST Bank according to real employee reviews?

"Great benefits such as vacation" ((in 28 reviews)); "The people here are amazing!" ((in 11 reviews)); "Great culture surrounding the company" ((in 10 reviews)); "Good work life balance" ((in 6 reviews)); "Good work environment" ((in 6 reviews))

What are the cons of working at INTRUST Bank according to real employee reviews?

"Pay is low." ((in 11 reviews)); "Facilities Manager is horrible to work for." ((in 3 reviews)); "Poor training and dealing with angry customers over bank policies" ((in 3 reviews)); "Upper management is largely disengaged and tends to treat administrative roles as beneath them, ignoring ongoing problems instead of addressing them." ((in 3 reviews)); "Management makes false promises and you won’t be able to move up in the company until after 3" ((in 3 reviews))

What are the top reviewed INTRUST Bank locations?

Wichita , Lawrence , Prairie Village , Manhattan , Edmond , Oklahoma City , Olathe , El Dorado , Orlando , Kansas City

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INTRUST Bank

INTRUST Bank reviews

4.1

82% would recommend to a friend

(165 total reviews)

Charlie Chandler

91% approve of CEO

78% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Culture & values

3.9

Diversity & inclusion

3.8

Senior management

3.8

Compensation and benefits

3.6

Career opportunities

INTRUST Bank has an employee rating of 4.1 out of 5 stars, based on 165 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The INTRUST Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

165 reviews

4.0

Oct 22, 2025

Good place

Private wealth administrator

Recommend

CEO approval

Business Outlook

Pros

Good to policy Nice people

Cons

More communication to coworkers and staff.

5.0

Oct 7, 2025

Good work environment, flexible career advancement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good paid time off policy for vacation and sick time. Great culture to work for - employees care about each other. Decent benefits, including health, vision, and dental insurance as well as 401k matching. Company often hires from within and sometimes creates roles to fit a certain need, making career advancement more flexible.

Cons

No remote work. Work/life balance can be a challenge depending on who your manager is (i.e., some frown on taking sick time). Compensation is not very competitive, though the culture helps make up for that. Senior management/executives are cautious with new tech and can stagnate growth. Hires are not very diverse, though the company is working on improving that.

INTRUST Bank Response

9mo

Thank you for your honest feedback. While our current business model doesn’t support remote work, we’re committed to offering flexibility where possible. We take concerns about sick time and work/life balance seriously and continue to reinforce supportive practices across teams. Fostering innovation is a priority, as well, and we’re actively working to explore new technologies in digital banking and AI. We appreciate your input and remain focused on creating a respectful and inclusive workplace.

5.0

Sep 12, 2025

Good company

Analyst

Recommend

CEO approval

Business Outlook

Pros

Great company cares about employees

Cons

Growth not always available when you are ready for a change

Viewing 13 - 15 of 165 Reviews

Jobs at INTRUST Bank

Customer Service Representative

401k Support Associate

Marketing Insights Strategist