INTRUST Bank reviews

4.1

82% would recommend to a friend

(50 total reviews)
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Charlie Chandler

91% approve of CEO

78% positive business outlook

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50 reviews

Reviews about "Compensation"

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2.0
Oct 12, 2022

Not worth it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some amazing people who work here. I mean really wonderful caring people. Has some good benefits. 6% 401(k) match. Systems work well and aren’t dated. Still have coin machines and will redeem savings bonds for customers and non customers. They have both PTO and Sick PTO. The actual real training programs are well done. Learned a lot. They have a lot of good resources, but depending where you work you may hardly have the time to use it. The have secondhand uniforms that you won’t have to pay for, but can be hard to find one that fits to your liking. They do have other incentives that do not have to do with sales, but it still doesn’t compensate pay.

Cons

Pay is a serious issue. Some benefits could improve. There are toxic people. Where you’re positioned can really affect how your career outlook. You have to Pay for own uniforms that are required to be worn. No refunds. New hire “Training program” is the worst. This doesn’t reflect the trainers. It is the poorly constructed “training program”. Once you’ve left the company good luck trying to get help on things. Constantly you will be told one thing and then told another. Both when you’re an employee and when you’ve decided to leave. Always understaffed putting more responsibility on you, and there’s already too much considering how little is paid. They say they got rid of sales quota, but imo it’s only rebranded. You’re not forced or incentivized to meet a sales goal. It’s still too focused on, imo. When people say they have worked there, for example, 15 years. That may not be a consecutive 15 years. They could have left for 5 and then came back. Good and bad. It can be misleading because it could be a factor in your decision in accepting a position. Good for those who return because they don’t have to start at year 1 again where you won’t get as much PTO. There are some other things that I find deceiving, but it is confidential so I cannot share.

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INTRUST Bank Response
3y
Thanks for your feedback. We’re sorry that, in spite of several positives, your work experience was less than hoped for. Compensation and benefits are areas we evaluate continuously through benchmarking efforts, annual salary reviews, workforce planning sessions, and ‘real time’ response requests. Our efforts to stay competitive in these areas include several recent enhancements to paid employee and family sick leave, paid volunteer time off, and acceleration of paid vacation time. If you had specific concerns about the effectiveness of training, we are hopeful you shared ideas for improvement with your supervisor. Perhaps another workplace is better aligned with your desires; best wishes in your future!
2.0
Oct 6, 2022

Mixed bag - depends on department

Recommend
CEO approval
Business Outlook

Pros

Decent wages and benefits. Training opportunities

Cons

Management inconsistent. Didn't always walk the walk, just a lot of talk. Didn't am always address personnel matters timely or effectively.

4.0
Jun 25, 2022

Great Team with Great Management

Recommend
CEO approval
Business Outlook

Pros

Great, skilled people willing to help whenever possible

Cons

Lower than average pay for the position

Viewing 22 - 24 of 50 Reviews

Glassdoor has 170 INTRUST Bank reviews submitted anonymously by INTRUST Bank employees. Read employee reviews and ratings on Glassdoor to decide if INTRUST Bank is right for you.