ION Group reviews

2.6

30% would recommend to a friend

(1,238 total reviews)

Andrea Pignataro

37% approve of CEO

29% positive business outlook

ION Group has an employee rating of 2.6 out of 5 stars, based on 1,238 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ION Group employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Feb 14, 2024

I’d suggest looking elsewhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You’ll learn what qualities and values you should look for in a company when searching for your next role.

Cons

To put it simply, the business appears to be struggling tremendously as a direct result of poor leadership, and employees are losing faith. The parent holding company has a serial LBO strategy to acquire FinTech businesses in order to have an arsenal of products so the company can increase market share in the industry. Management seems have this idea that they have no competitors because they are a one-stop shop for clients. It’s a very interesting viewpoint which most employees either find comical or highly concerning. There is a clear lack of transparency of a business plan from senior management. By senior management, I mean those directly reporting to the CEO who seem to be the only ones authorized to make business decisions. The business decisions made are reactive when a specific department is on fire. With the lack of direction the company has lost many highly talented individuals, and it’s truly a shame. When individuals leave, the rest of the team is must take on the extra work knowing there is no existing plan to backfill for the position. As such, mass departures come in waves crippling areas of the business. Regarding our fearless leader, there was not one communication from the CEO to the organization (so I’m not sure how anyone can say they approve of the CEO in a review). Not a single webinar, conference call, fireside chat, etc. to show face or simply discuss the long-term vision of the company. One time he was cc’d on an email which was sent to the entire company regarding a return to office mandate giving employees 2 weeks to make necessary accommodations (further details in other reviews). I wish we could hear from him because I do believe he might be able to instill confidence and stability in the organization. Alas, the ship is taking on water. While the crew runs around in chaos in hopes prevent the ship from sinking, many are deciding if it makes more sense to just take a life boat.

1.0
Jun 2, 2022
Recommend
CEO approval
Business Outlook

Pros

I have nothing positive to say.

Cons

Went through the entire interview and super-day process in December and January. I got a verbal offer and then was basically ghosted for 5 months. Everyone once in awhile I would get an email saying they were still processing my formal offer. Finally 6 months after getting my verbal offer I got an automated email which said they could no longer offer employment. This is the most unprofessional experience I have ever been through. I will never do business with this company and have told my, peers, friends, family, colleagues, etc. the same. Thank god I had found another job during the time I was waiting to get the formal offer letter.

2.0
Jan 26, 2022

A lot of work is needed!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The schedule was pretty flexible. I didn't have to work too early or stay too late. Views from the office were nice, I had a desk with a nice window view and the snacks, food in the office were great. Of course this was all pre-Covid. My team was amazing - they, food and views are the reason I can give this company 2 stars.

Cons

Where to start: -Micromanging - we had senior managers / executives that required so much information for something soo minimal. Employee requesting to work permanently remote because they are moving to another state, it required an executive approval, an employee wanted to carry over vacation they accrued in excess of 9 days, required executive review, the CEO required approval of all new hires regardless of the experience or role so yup, if we were hiring a junior IT person they had to be approved by the CEO. It slowed the process down and created such a backlog of roles. -Process doesn't exist - so there were systems in place to do somethings but executives can just change the rules which naturally led to us having to adjust on the fly. -Reviews / bonuses - there was an annual review process using a home grown system / platform. This process was soo annoying and glitchy; some managers just ignored them and because they were higher ups, they got away with it. Some entire divisions did the same! Reviews were tied to bonuses and because they started so late in the year, you often didn't receive the bonus until the next year. So for calendar year 2021 the reviews weren't completed until April 2022 which is when you'll receive your bonus. All the hard work you put in 2021, wouldn't be paid out until April 2022 and if you resign before that you're screwed. Oh and I didn't mention, because the CEO and executives want their divisions and numbers to look good, they'll start a bunch of layoffs right before bonuses are to be paid. Systems - much of the systems we were using were either obsolete or lacking support. We used JIRA for everything but JIRA was not fully integrated across all other systems. This forced many teams and divisions to have to duplicate work because programs didn't communicate. Pay - soo of course the pay was terrible. The company notoriously underpaid all its employees whether new hires or current employees. The CEO and his executives preferred nice bonuses then paying their employees a decent wage that actually increased by the market and location. Toxic - Of course with micromanagement you'll likely have to deal with toxic bosses. They often yelled at their staff, belittled and talked down too them basically to make themselves look like they know it all. Diversity - all but 3 of the executive are white men and there are barely any women or POC in leadership roles.

Viewing 46 - 48 of 1,238 Reviews

Glassdoor has 1,374 ION Group reviews submitted anonymously by ION Group employees. Read employee reviews and ratings on Glassdoor to decide if ION Group is right for you.