Is IQVIA a good company to work for as a Client Service Representative?

Client Service Representative professionals working at IQVIA have rated their employer with 3.9 out of 5 stars in 22 Glassdoor reviews. This is a higher than average score with the overall rating of IQVIA employees being 3.7 out of 5 stars. Search open Client Service Representative Jobs at IQVIA now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at IQVIA .

Does IQVIA pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at IQVIA with 4.2 out of 5 stars based on 22 anonymously submitted employee reviews. This is 24% better than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at IQVIA.

How happy are Client Service Representative professionals working at IQVIA?

55% of Client Service Representative employees at IQVIA would recommend their employer to a friend. This rating has increased by 218% in the past 12 months. Client Service Representative professionals have also rated IQVIA with a 4.0 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.9 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at IQVIA?

Consultant (587) , Analyst (470) , Associate Consultant (390) , Clinical Research Associate (299) , Software Engineer (283) , Project Manager (232) , Senior Software Engineer (212) , Senior Consultant (202) , Senior CRA (195) , Drug Safety Associate (184) , Manager (181) , Software Developer (173) , Associate Director (168) , Clinical Trial Assistant (CTA) (168) , Director (165)

What are the pros of working at IQVIA according to real employee reviews?

"Good Work Life Balance and diversity" ((in 1603 reviews)); "Benefits/ leaves are good" ((in 668 reviews)); "The people are great and very welcoming; the hours can be flexible depending on what I have on my plate" ((in 639 reviews)); "Flexible schedules and work from home options" ((in 511 reviews)); "the work culture is good and lots of different projects going on with various tech stacks." ((in 467 reviews))

What are the cons of working at IQVIA according to real employee reviews?

"1. Low Salary 2. Tech issue 3. Slow curve 4. Redundancy 5. Poor tech" ((in 672 reviews)); "poor management: they are very busy so they only focus on micromanagement and admin." ((in 540 reviews)); "Very fast paced and the pay is low given the amount of work that is expected." ((in 379 reviews)); "Very Stressful and low bonuses" ((in 173 reviews)); "HIGH WORK LOAD" ((in 117 reviews))

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IQVIA

IQVIA Client Service Representative reviews

3.9

55% would recommend to a friend

(22 total reviews)

Ari Bousbib

60% approve of CEO

55% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.0

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.3

Career opportunities

3.2

Senior management

Client Service Representative employees have rated IQVIA with 3.9 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. IQVIA is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

22 reviews

3.0

Jan 12, 2025

Good until it wasn't

Client service representative

Recommend

CEO approval

Business Outlook

Pros

- Usually relaxed with time off - US gets flex days (3 hours off early for the week) - Benefits are decent

Cons

- Higher ups are afraid of change - Lots of people pleasers (more focused on people pleasing than effective change)

2.0

Jan 9, 2025

IF YOU CHOOSE IQVIA NOT THE CLIENT SERVICES TEAM

Client services representative

Recommend

CEO approval

Business Outlook

Pros

Once a month RTO Salary is not delayed benefits is okay same as other companies 5,500 php pluxee bonus every december annual bonus good for fresh starters only not for tenured employees

Cons

Local office counterparts of client services implements no SL anymore 2025 updated (goodluck) local office counterparts implements 1 month a head if you want VL, if you're stressed u cannot file easily stressful work low salary increase 500php up to 700 per year only 2 productivity trackers, 1 time and motion (can be entered manually or not truthfully 😅

3.0

Oct 17, 2024

Outsourcing

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Head a good life work balance

Cons

Outsourced to Philippines. No warning at all

Viewing 4 - 6 of 22 Reviews

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Jobs at IQVIA

Client Services Representative, Interactive Response Technology (IRT) (2nd Shift)

Data Acquisition Representative

Senior Client Delivery Representative

Coordinator / Senior Coordinator, Project Services - Laboratories (Remote - East Coast)

Senior Product Manager, Provider

IQVIA reviews FAQs

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IQVIA

IQVIA Client Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good until it wasn't

IF YOU CHOOSE IQVIA NOT THE CLIENT SERVICES TEAM

Outsourcing

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