Is IQVIA a good company to work for as a Client Service Representative?

Client Service Representative professionals working at IQVIA have rated their employer with 3.9 out of 5 stars in 22 Glassdoor reviews. This is a higher than average score with the overall rating of IQVIA employees being 3.7 out of 5 stars. Search open Client Service Representative Jobs at IQVIA now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at IQVIA .

Does IQVIA pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at IQVIA with 4.2 out of 5 stars based on 22 anonymously submitted employee reviews. This is 24% better than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at IQVIA.

How happy are Client Service Representative professionals working at IQVIA?

55% of Client Service Representative employees at IQVIA would recommend their employer to a friend. This rating has increased by 218% in the past 12 months. Client Service Representative professionals have also rated IQVIA with a 4.0 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.9 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at IQVIA?

Consultant (587) , Analyst (470) , Associate Consultant (390) , Clinical Research Associate (299) , Software Engineer (283) , Project Manager (232) , Senior Software Engineer (212) , Senior Consultant (202) , Senior CRA (195) , Drug Safety Associate (184) , Manager (181) , Software Developer (173) , Associate Director (168) , Clinical Trial Assistant (CTA) (168) , Director (165)

What are the pros of working at IQVIA according to real employee reviews?

"Flexibility and good work life balance" ((in 1586 reviews)); "Benefits/ leaves are good" ((in 671 reviews)); "The people are great and very welcoming; the hours can be flexible depending on what I have on my plate" ((in 624 reviews)); "work from home options and somewhat good for beginner experience." ((in 489 reviews)); "the work culture is good and lots of different projects going on with various tech stacks." ((in 459 reviews))

What are the cons of working at IQVIA according to real employee reviews?

"1. Low Salary 2. Tech issue 3. Slow curve 4. Redundancy 5. Poor tech" ((in 704 reviews)); "poor management: they are very busy so they only focus on micromanagement and admin." ((in 538 reviews)); "Very fast paced and the pay is low given the amount of work that is expected." ((in 384 reviews)); "Very Stressful and low bonuses" ((in 175 reviews)); "HIGH WORK LOAD" ((in 120 reviews))

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IQVIA

IQVIA Client Service Representative reviews

3.9

55% would recommend to a friend

(22 total reviews)

Ari Bousbib

60% approve of CEO

55% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.0

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.3

Career opportunities

3.2

Senior management

Client Service Representative employees have rated IQVIA with 3.9 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. IQVIA is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

22 reviews

3.0

Dec 6, 2023

Okay

Client service representative

Recommend

CEO approval

Business Outlook

Pros

People are nice and the job is not stressing

Cons

The company don't want to promote you or give you a raise. Better for you to negotiate the salary before starting your work.

4.0

Oct 16, 2023

Great place if this is what you're looking for

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits, work-life balance, remote work opportunity

Cons

Difficult to progress in your role

1.0

Apr 11, 2023

Do not recommend

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits, and really that’s it!

Cons

ACP is a terrible division to work for under Iqvia. Micro management, favoritism, and lady leadership. No opportunity for growth.

Viewing 10 - 12 of 22 Reviews

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Jobs at IQVIA

Client Services Representative, Interactive Response Technology (IRT) (2nd Shift)

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IQVIA

IQVIA Client Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Okay

Great place if this is what you're looking for

Do not recommend

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