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IRIS Software Group

Engaged Employer

IRIS Software Group reviews

3.7

66% would recommend to a friend

(864 total reviews)
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Jason Dies

75% approve of CEO

63% positive business outlook

IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

864 reviews
3.0
Mar 11, 2022

A frustrating place to work

Recommend
CEO approval
Business Outlook

Pros

Individual people nice and ready to help

Cons

High staff turnover means there aren’t enough people who know what they’re doing and senior management make decisions without understanding the reality of staff on the ground

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IRIS Software Group Response
3y
Thank you for taking the time to leave a review, although we are surprised and disappointed by your comments. We are committed to being a great place to work and providing a supportive environment where everyone can flourish regardless of their length of service is really important to us. Employee feedback is very important to us. We use our monthly employee engagement survey, Peakon, across the business for staff to send immediate feedback to managers and senior leaders, so that they can act on ideas and comments quickly. Since its launch, we are delighted that employees have shared more than 50,000 comments and managers have posted over 41,000 interactions, responses, and follow-up questions. We also are proud to have 35 Employee Voice Ambassadors (EVAs) across several departments, with 11 ambassadors in Sales & Marketing. These ambassadors gather our teams’ collective voices and feedback to the department's senior leaders and Executive member to implement positive change and further improve engagement. We are currently in a recruitment drive to welcome fantastic new employees into the IRIS family, who can delight our customers and evolve IRIS into the best it can be. To thank our Commercial teams for their ongoing efforts, we are proud to operate a variety of incentives and competitions throughout the year, with one employee recently winning an electric scooter. We are also delighted to treat our Elite club winners to a luxury trip to Las Vegas this year. We are also proud to provide great training and continuous development for our commercial team, with dedicated coaching with a personal development expert. We’re sorry to hear that this wasn’t your experience and encourage you to reach out to our Chief People Officer, Stephanie Kelly, or contact EmployeeFeedback@iris.co.uk with any further comments. Kind regards, the HR team.
5.0
Feb 16, 2022

Amazing Place to work

Recommend
CEO approval
Business Outlook

Pros

Great support from managers and team. Flexible working Commited individuals who collaborate and work as a team

Cons

Fast paced, personal growth can be slow

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IRIS Software Group Response
4y
Thank you so much for taking the time to leave a review. We are delighted that you recognise our fantastic managers and colleagues who champion #TeamWork by supporting each other and continue to #MakeItHappen, as in line with our IMPACT values. At IRIS, we are proud to offer a range of flexible working options, including remote working, hybrid working, part time hours, and term time only contracts, to enable our employees to achieve the balance that's right for them. We appreciate that we are a fast paced and ambitious organisation, and do our upmost to communicate our plans and priorities, asking staff for their input and feedback to organise our workloads effectively. We would be happy to pass on your suggestion of having the Executive team visit each of our sites. Before the pandemic, our CEO was delighted to visit each of our offices to meet the teams and thank them for all their hard work. We look forward to extending this invitation to our other Executive members so that they can experience this wonderful opportunity to talk with our fantastic employees in person. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team.
5.0
Feb 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Work with great people Supportive managers Lots of development and career opportunities Forward thinking company

Cons

It’s a fast paced environment which may not suit everyone

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IRIS Software Group Response
4y
Thank you so much for taking the time to leave a review. We are delighted that you recognise our fantastic managers and colleagues who support each other and make it happen, as in line with our IMPACT values. We are proud to have been officially certified as a Great Place to Work™ for the second year running, which is based upon scoring highly in an anonymous employee survey conducted by a third party. We are proud to have scored extremely highly on statements concerning fairness of treatment regardless of race, sexual orientation, gender, and age, and making all employees feel welcome. We are also delighted to offer a variety of training and development programmes to enable people to advance their careers here at IRIS. Since January of last year, we were delighted to have hired 265 new employees and offered 467 promotions, role change, secondments, and permanent contracts, provided a variety of free training courses, and supported 300+ nominees through our High Potential Programme. We appreciate that we are a fast paced and ambitious organisation, and do our upmost to communicate our plans and priorities, asking staff for their input and feedback to organise our workloads effectively. We’re really proud of our 40 years of uninterrupted growth that allows us to invest in our employees’ futures. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team.
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Glassdoor has 896 IRIS Software Group reviews submitted anonymously by IRIS Software Group employees. Read employee reviews and ratings on Glassdoor to decide if IRIS Software Group is right for you.