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IRIS Software Group

Engaged Employer

IRIS Software Group reviews

3.7

67% would recommend to a friend

(865 total reviews)
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Jason Dies

75% approve of CEO

64% positive business outlook

IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 865 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

865 reviews
1.0
Aug 18, 2022
Recommend
CEO approval
Business Outlook

Pros

The training was the best training I've ver had at a business

Cons

- one of the lowest paying account manager roles on the industry - reduced and changed commission structure after a record month / year end April 2022 - they promote about looking after staff and having values but this couldn't be more from the truth, staff overturn is really high every month / couple months - directors / management dont have people skills and tell alot of lies and dont support people - I was dismissed after reporting a manager to HR and then they dismissed me with no disciplinary procedure saying the manager I reported said I took her in a room and swore at her One of the worst companies I've ever worked for and I overachieved my targets

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IRIS Software Group Response
3y
Thank you for taking the time to leave a review, although we are surprised and disappointed by your comments. Whilst we cannot comment on the specifics of any individual situation, we are proud to have a robust and fair disciplinary procedure that is aligned with ACAS best practice and is followed in such cases. We work hard across IRIS to give all managers the skills they need to motivate, develop and inspire their teams, and we created our dedicated Managing with IMPACT training programme to do just that, as well as providing managers with ongoing support, communication, emotional intelligence and practical training, HR coaching, wellbeing tools and regular check-ins with their managers to ensure they’re performing at their best. We are delighted to have sponsored 74 mangers to take our Managing with IMPACT programme and are continuing the success of our Leading with IMPACT programme inviting 43 senior employees to attend this year. We are also delighted to reward our fantastic salespeople with a comprehensive commission scheme that has been rolled out across the function to provide monthly commission payments. Our sales commission scheme hasn’t been reduced, instead we have reshaped it for FY23 to promote the chance to earn 200% of commission when the target is achieved. We are pleased to hear that you enjoyed our extensive sales training. We are proud to run a 4-week induction and training course, which training covers the end-to-end sales process, supported by individual training modules and a tailored product training programme. We also provide dedicated personal performance coaching for our salespeople so that they can develop their skills, learn different products, and grow their careers. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please reach out to the HR team or email EmployeeFeedback@iris.co.uk. We wish you all the best in the future. Kind regards, the HR team
5.0
Aug 10, 2022
Recommend
CEO approval
Business Outlook

Pros

First class leadership, people focused to deliver results for colleagues and customers Excellent benefits package

Cons

At times, very fast paced

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IRIS Software Group Response
3y
Thank you for taking the time to leave a review. We are delighted that you recognise our fantastic leadership team, who champion our IMPACT values and lead by example, and that you enjoy our generous benefits package. Two of our guiding principles at IRIS are to delight our employees and our customers, and we are proud to do that with a range of great opportunities for growth and a selection of excellent products and services. We are a fast paced and ambitious organisation and that’s why we set clear goals and objectives across the business so that we can work together towards a unified and successful delivery of great service for customers. We also encourage our employees to find a balance that suits them, with a range of flexible working options, a host of wellbeing resource, and offer our UK employees 26 days of annual holiday and 3 charitable Giving Back Days. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
4.0
Jul 1, 2022

Good company

Recommend
CEO approval
Business Outlook

Pros

Open to new ways of working Good tech stack Supportive people

Cons

Average salary Organisation could improve Nothing much

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IRIS Software Group Response
3y
Thank you for taking the time to leave a review. We are delighted that you enjoy working with your colleagues and recognise our fantastic tech stack. We are proud to offer our employee an extensive range of benefits, with our UK employees enjoying 26 days holiday plus 3 Giving Back Days, company funded private healthcare, guaranteed income protection, life insurance, and matched pensions with NI uplift, as well as a host of opt-in benefits from discounted gym memberships, our electric car scheme, cycle to work scheme, and tech scheme. We are delighted to be officially recognised as a Real Living Wage employer, meaning we are committed to paying a fair wage to cover at least the real cost of living in the UK as calculated by the Real Living Wage Foundation. In addition, we run an annual salary review each autumn, where we use a best practice and evidence-led process to fair and competitive salary increases, as well as providing bonus plans and offering pay scales in select departments to reward employees when they hit career milestones. We value our employees’ feedback and encourage all our staff to share their feedback with us in our monthly engagement survey via Peakon, reach out to our Employee Voice Ambassadors, leave helpful suggestions in our many initiative-dedicated inboxes, and in our annual Great Place to Work surveys. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
Viewing 376 - 378 of 865 Reviews

Glassdoor has 897 IRIS Software Group reviews submitted anonymously by IRIS Software Group employees. Read employee reviews and ratings on Glassdoor to decide if IRIS Software Group is right for you.