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IRIS Software Group

Engaged Employer

IRIS Software Group reviews

3.7

67% would recommend to a friend

(865 total reviews)
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Jason Dies

75% approve of CEO

64% positive business outlook

IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 865 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

865 reviews
4.0
Apr 4, 2023
Recommend
CEO approval
Business Outlook

Pros

CEO Good training Hybrid working Nice people

Cons

Workloads on the high side, sometimes stressful

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IRIS Software Group Response
2y
Thank you for taking the time to leave a review. We’re delighted to hear your appreciation for the people working at IRIS. We’re proud to have talented and motivated people throughout the IRIS family and are excited to be hiring new fantastic people every day. Our most recent Great Place to Work© survey evidences a strong feeling of inclusion and fair treatment across the community. We’re also pleased to see your recognition of our extensive development opportunities. Our High Potential Programme, for example, as well as our seasonal training curriculum and fully funded apprenticeships provide our employees with high quality training and experience. These training opportunities are available to everyone, whether you are a graduate or a manager. Alongside this, we’re passionate about ensuring all our employees have access to a range of wellbeing tools to help them manage their work to life balance. We’re proud to be recognised as one of the UK’s Best Workplaces™ for Wellbeing, as we are committed to providing resources and support to protect our employees’ physical, mental and financial wellbeing. Our Mental Health First Aiders, our Belonging Champions, company-funded access to talking therapies, wellbeing apps, Employee Assistance Programmes, and Mindfulness training are just a few resources we have to offer. Our dedicated wellbeing intranet page also provides updated information and events to support your wellbeing. We’re always looking for ways we can improve, and we would welcome any further feedback. Please reach out to the HR team or email EmployeeFeedback@iris.co.uk. Kind regards, the HR team
1.0
Mar 28, 2023

Sink or swim

Recommend
CEO approval
Business Outlook

Pros

Work from home in some roles, decent basic wage, some nice people

Cons

- Zero training or onboarding given, sink or swim environment. - Good sales people are brought in by the decent basic wage but then given no support or guidance to do well and then made to feel worthless when they are at a full target after 2 months which is ridiculously high anyway. - Management have no care for staff or customers unless there’s revenue involved. - Targets are ridiculously high so that only a select few employees qualify for trips and commission (usually the ones that have been there for years starting from the bottom). - Have so many different products due to just repeatedly acquiring other businesses and their tech and claiming it for themselves, the whole company is like a maze to try and navigate. Customer service is also shocking because of this and most customers are unhappy making it impossible to sell to. - Management do not care about mental health of staff as long as they are hitting their numbers. - Have a massive issue with the account base where only the ‘cash cows’ had enough accounts to actually do their jobs and get close to target. Everyone else gets the dregs of what’s left which is nowhere near enough in terms of both quantity and quality. - Spend most of your days dealing with customer complaints rather than sales but don’t get paid on any renewals which is actually 50% of your day job

1.0
Mar 23, 2023
Recommend
CEO approval
Business Outlook

Pros

- We can work from home...

Cons

- Career progression - Management doesn't exist - Peakon survey is ridiculous... it's only there so management can hit bonuses and fill up their pockets

Viewing 418 - 420 of 865 Reviews

Glassdoor has 897 IRIS Software Group reviews submitted anonymously by IRIS Software Group employees. Read employee reviews and ratings on Glassdoor to decide if IRIS Software Group is right for you.