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IRIS Software Group

Engaged Employer

IRIS Software Group reviews

3.7

67% would recommend to a friend

(865 total reviews)
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Jason Dies

75% approve of CEO

64% positive business outlook

IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 865 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

865 reviews
5.0
Jun 15, 2022

Health and wellbeing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Senior leaders are there to help. No seriously. I recently had a very unexpected absence and unable to work. The reassurances and support from my direct line manager and support from senior leaders helped put my mind at rest during a time when I was significantly poorly and needed to rest and recover.

Cons

Can not think of any.

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IRIS Software Group Response
3y
Thank you for taking the time to leave a review. We are delighted to hear that you felt supported by your manager and the senior leadership team, and we hope that you are feeling better and are making a full recovery. We care deeply about our employee wellbeing and mental health and are extremely proud to have been recognised as one of the UK’s Best Workplaces™ for Wellbeing this year. We signpost and provide a range of physical, mental, and financial wellbeing, such as our incredible Mental Health First Aiders, our Belonging Champions, daily wellbeing nudges, our weekly workplace support group, company-funded access to talking therapies, wellbeing apps, an Employee Assistance Program, and Mindfulness training. We also have a dedicated Wellbeing intranet page where employee can access all of these resources and find specific and tailored support. These initiatives build a culture where we are proud to support each other, and we are delighted that this was your experience during a difficult time. We’re always looking for ways we can be the best we can be, and we would welcome any further feedback. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
1.0
Jun 11, 2022

The truth

Recommend
CEO approval
Business Outlook

Pros

Decents benefits and potential to earn…however

Cons

The truth is the whole company is in utter chaos. Overstretched, overworked, completely unmanageable workloads and I have spoken to colleagues in many departments who say the same. Within sales you are hounded DAILY for numbers, you are most of the time scraping the bottom of the barrel for anything, taking you away from having meaningful conversations with clients for long term benefit, alongside dealing with multiple serious issues. Targets are ridiculously high and management are always finding a new way to take commission off you. Your comms rate fluctuates constantly so they can manage how much you earn so it is never uncapped, as much as they say it is. People are severely stressed, no where to turn. Acquisitions every other week just adding to the mayhem. Multiple processes and causing extortionate admin time. I’ve never known anything like it. I don’t believe for a second we have ‘achieved’ 12th place on the best place to work leaderboard through anything remotely truthful. It’s just another tick to make the business as profitable and desirable as possible for the next investor buy out. How this business hasn’t erupted is beyond me, but one day it will. HR will read this and I know it will go nowhere. Elona with the best will in the world has no clue what is really going on or she would be mortified. Attrition is high but HR will proudly announce how many open vacancies there are when we know it’s good people constantly leaving. If you’re thinking of working here, please for your mental health, run.

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IRIS Software Group Response
3y
Thank you for taking the time to leave a review, although we are surprised and disappointed by your comments. We sincerely encourage you to reach out to the HR Director for Commercial, Kerry McAtkin, so that she can help. Employee feedback is very important to us, and we are proud to have a variety of different methods for our employees to share their thoughts with us. We use our monthly employee engagement survey, Peakon, across the business for staff to send immediate feedback to managers and senior leaders, so that they can act on ideas and comments quickly. Since its launch, we are delighted that employees have shared more than 50,000 comments and managers have posted over 41,000 interactions, responses, and follow-up questions. You can also reach out to our Employee Voice Ambassadors (EVAs). We are proud to have 35 EVAs across several departments, with 11 ambassadors in Sales & Marketing, who support business improvements by listening to your teams feedback to present their findings at monthly breakfast meetings with their Executive member and Heads of Function. As you mentioned, we are delighted to have been recognised as one of the UK’s Best Workplaces by Great Place to Work®, the global authority on workplace culture, employee experience and leadership behaviours, for the second year running. This year, we are proud that we have moved up an incredible 17 places since last year, being ranked #12 in the Super Large category. This was based upon voluntary and anonymous responses from IRIS employees in a survey conducted by Great Place to Work®. Their analytics team then performed a rigorous evaluation of thousands of anonymous Trust Index™ employee survey responses and Culture Audits™ submitted by each participating company. This allowed them to benchmark the effectiveness of each organisation's employee value proposition against the culture their employees actually experience. One of IRIS’ core goals is to delight its employees, and we are committed to making all our employees feel welcome and supported. For our Sales employees, we are proud to provide individualised coaching with a personal development expert, as well as other great training and continuous development and career opportunities. We are also delighted to reward our fantastic salespeople for reaching their target with a range of incentives and our function-wide commission scheme which utilises monthly payments, simplified tiers, and types of order, with the chance to earn 200% of commission once you’ve exceeded your target. We are honoured to run a recognition award for our highest performing salespeople each quarter, with our latest winner receiving a free electric scooter, as well as taking our Elite Club winners on a luxury trip to Las Vegas. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
5.0
Jun 9, 2022
Recommend
CEO approval
Business Outlook

Pros

- Friendly and supportive management - Great long -term opportunities and benefits - A good place for graduates who have just graduated from university, who are willing to learn and prosper in their role.

Cons

At the current moment, everything is going well and hold no negative comments.

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IRIS Software Group Response
1y
Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
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Glassdoor has 897 IRIS Software Group reviews submitted anonymously by IRIS Software Group employees. Read employee reviews and ratings on Glassdoor to decide if IRIS Software Group is right for you.