Does IRIS Software Group pay their employees well?

According to anonymously submitted Glassdoor reviews, IRIS Software Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at IRIS Software Group. This rating has been stable over the past 12 months.

How satisfied are employees working at IRIS Software Group?

66% of IRIS Software Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRIS Software Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at IRIS Software Group?

Sales (27) , Account Manager (24) , Software Engineer (21) , Sales Executive (14) , Senior Manager (14) , Director (13) , Manager (13) , Senior Software Engineer (12) , Marketing (10) , Product Manager (10) , Implementation Consultant (9) , Business Analyst (8) , Payroll Executive (8) , Product Owner (8) , Project Manager (8)

What are the pros of working at IRIS Software Group according to real employee reviews?

"Benefits are great and well thought out to offer the best for the staff" ((in 43 reviews)); "Work life balance is good" ((in 41 reviews)); "Great product and team." ((in 41 reviews)); "great location and colleagues at same level easier to get on with" ((in 39 reviews)); "Work life balance is amazing too, I am a mum and work from home and IRIS not only care about you but your family too." ((in 19 reviews))

What are the cons of working at IRIS Software Group according to real employee reviews?

"Poor management, you speak about your concerns and end up with another 5 issues on top of what you had in the first place." ((in 36 reviews)); "Low salaries not only affect retention of your employees but also their productivity and drive." ((in 27 reviews)); "Certain managers seem to be in senior positions due to being part of the furniture, rather than merit." ((in 24 reviews)); "Senior management are awful, totally ignore staff until there's a problem then it's all about the blame game." ((in 16 reviews)); "Poor communication" ((in 8 reviews))

What are employees saying about IRIS Software Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRIS Software Group layoffs and their outlook for job security at IRIS Software Group in 2026.

What are the top reviewed IRIS Software Group locations?

New York , Atlanta , Ann Arbor , Boston , Mobile , Salt Lake City , Hauppauge , Michigan Center , Tampa

IRIS Software Group reviews

3.7

66% would recommend to a friend

(864 total reviews)

Jason Dies

75% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (864 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

864 reviews

3.0

Jun 8, 2022

So so

Sales bdm

Recommend

CEO approval

Business Outlook

Pros

Big company, decent perks, good products to sell

Cons

Worst customer service, processes are non existent, lost orders, complaints, no ownership too many products no structure. No real training or induction

IRIS Software Group Response

3y

Thank you for taking the time to leave a review. Our customers are at the heart of what we do, and we have centred one on our core IRIS values on #CustomerFocus, to ensure we are providing our customers with best experience and journey. We are proud to run an extensive induction training for our sales teams, delivered by our sales training manager, our inside sales trainer, and members of our Product Specialist and Market Specialist teams. The 4 weeks of training covers an end-to-end sales process, with each stage having individual training modules such as ‘Effective Introductions’, ‘Questioning and Listening’, ‘NLP’ and ‘Closing Techniques’. Each team has a tailored product training programme designed with their manager and delivered by our Product Specialists. New starters are then given the chance to practice these skills and techniques in a week of mock calls to give them the chance to gain feedback and additional training/coaching if required. We also run similar induction and training for our Customer Support team, delivered by our Customer Service experts who are able to bring the training to life with their own experiences. In addition, to support our employees and build their knowledge, our IRIS help hub provides individual help centres for our range of products. This includes 18 help centres which provide information and knowledge articles on the products for both colleagues and customers. We are very proud of the extensive range of products we provide and look forward to the future opportunities to help our customers further. We are also proud to conduct regular customer surveys to gather valuable feedback on what we are doing right and where we can prioritise and invest in development and innovation to drive continuous customer-focused change across the business. We do this through a Net Promoter Score (NPS), which is an industry-recognised index that measures the likelihood of our customers to recommend our products or services to others. We are delighted to have improved our NPS score over time, growing to +7 overall, with an NPS of +14 and +12 in our Accountancy and Education divisions respectively. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please reach out to the HR team or email EmployeeFeedback@iris.co.uk. We wish you all the best in the future. Kind regards, the HR team

5.0

Jun 7, 2022

Excellent recruitment process

Senior business analyst

Recommend

CEO approval

Business Outlook

Pros

The recruitment process was really well structured. I was kept well informed of progress and next steps throughout by Olly from the recruitment team. Since joining, everyone I've met has been very helpful. IRIS feels like a company that knows what it is doing and supports its staff in achieving those aims.

Cons

Very early days but no downsides so far

IRIS Software Group Response

3y

Thank you for taking the time to leave a review. We are delighted to welcome you to the IRIS family and are pleased that you enjoyed our fantastic recruitment process and found your first few weeks to be as great as you were hoping. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team

1.0

Jun 7, 2022

all that counts is numbers

Sales

Recommend

CEO approval

Business Outlook

Pros

you can earn money , that what counts

Cons

this is a brutal environment

IRIS Software Group Response

3y

Thanks so much for taking the time to leave a review, although we were surprised and disappointed by your comments. We work hard and with #Passion to make IRIS a great place to work and provide an environment where we really care for our staff. For our sales team, we provide coaching with a personal development expert, a social club in our Manchester Office, leisure areas with a jukebox and pool table, and great career opportunities. To thank them for their hard work, we are delighted to operate a variety of incentives and competitions throughout the year. Just recently, we were pleased to reward one of our commercial employees with an electric scooter. We are also excited to announce that our Elite Club are going on a luxury trip to Las Vegas this year. We also place a large focus on employee wellbeing, which is supported through a range of initiatives, such as company-funded private healthcare, training for Mental Health First Aiders, and Mindfulness courses and our 3 Giving Back Days focus on raising money for charity and helping our local communities. We also pride ourselves on providing a range of career development opportunities across the IRIS family, from funded and free training, sponsored apprenticeships and other educational qualifications, and our own mentoring scheme, which encourages employees to share their knowledge and expertise in support of their colleagues’ progression and development. Importantly, we value all of our employees’ feedback and encourage you to use Peakon, our monthly survey tool, to share your ideas with managers and senior leaders, who can instantly view this feedback, and act on ideas and respond to comments. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team.

Viewing 532 - 534 of 864 Reviews

Jobs at IRIS Software Group

Product Marketing Manager (Accountancy Software)

Senior Software Engineer

United States

View job

Payroll Analyst (CAVU HCM)

Software Engineering Manager