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      IRIS Software Group

      Engaged Employer

      IRIS Software Group reviews

      3.7

      66% would recommend to a friend

      (864 total reviews)
      avatar

      Jason Dies

      75% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      864 reviews
      4.0
      Aug 11, 2021

      Good Place to Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great People - Great Vision - Good exposure to different parts of the business

      Cons

      - Could benefit from a different approach to delivery - More communication from the Business and the owners of the business

      avatar
      IRIS Software Group Response
      4y
      Thanks so much for taking the time to leave a review. We're delighted that you recognise the importance of our vision, "Ensuring our customers get it right, first time, every time", which is the foundation of everything we do to delight our customers, delight our employees, and build a strong and inclusive #1IRIS culture where we deliver outstanding results for our customers. We are proud to have fantastic people and great management who support each other and make it happen, as in line with our IMPACT values. We know that as a large and growing organisation, communication can be a challenge, therefore, we have invested significantly in our communication strategy, including Your IRIS newsletter, monthly update meetings for all employees, an excellent intranet site, Teams channels and Elona’s weekly CEO emails. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions – particularly around our approach to delivery if there are improvements you would like to see. Please speak to your HR representative, contact EmployeeFeedback@iris.co.uk or leave a comment in our next Peakon survey. Kind regards, the HR team
      5.0
      Aug 9, 2021

      A forward-thinking company which actively encourages and enables employee well-being and self-care

      Senior customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The recruitment and induction processes were well-structured and professional. The induction included several 1:1 remote sessions with department heads, to aid understanding of their team remit and the nature of likely interaction with my own department. However, most importantly, this enabled me to quickly build a supportive network of internal contacts. So I was ready to partner our customers as effectively and efficiently as possible, from the outset. So far, I have been most impressed by the company culture where the importance of employee self-care and well-being is consistently encouraged and enabled. As evidenced, by the wide range of benefits offered, a generous entitlement of annual leave and charitable work days. And a permeating ethos of collaboration is reflected by all team-members. Since everyone (across the hierarchical spectrum) has been incredibly friendly and keen to assist. So while Iris continues along it's incredible growth trajectory, it's employees are also encouraged to grow. And knowing that you and your team, can make a positive difference, fosters an energised and motivational (yet supportive) work-environment, that I would highly recommend.

      Cons

      Some work needed to standardise internal systems, which is already in progress. And in line with the inclusive and collaborative culture experienced to date, this project is being approached in an equally consultative manner, where all departments are encouraged to contribute thoughts and ideas to help shape a solution, to benefit all team-members.

      avatar
      IRIS Software Group Response
      4y
      Thanks so much for taking the time to leave a review. We're delighted that you found the induction process so positive and that you feel supported by your department and colleagues. At IRIS, we are very proud of our supportive and collaborative culture to aid employees’ growth and development as well as their wellbeing. We are proud to offer a great range of mental health and wellbeing support, through company-funded private healthcare, an Employee Assistance Program, Mental Health First Aiders and Mindfulness training to build resilience and self-confidence across the IRIS family. We are glad that you appreciated the wide range of UK benefits on offer to all employees, including 26 days holiday plus our 3 Giving Back Days, centered around raising money for charity and helping our local communities. Through our Quantum project, we are standardizing our systems and processes into a set of world class, integrated systems to enable our colleagues to work efficiently throughout the organisation. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative, contact EmployeeFeedback@iris.co.uk or leave a comment in our next Peakon survey. Kind regards, the HR team
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      ReviewsIRIS Software Group reviews

      Glassdoor has 896 IRIS Software Group reviews submitted anonymously by IRIS Software Group employees. Read employee reviews and ratings on Glassdoor to decide if IRIS Software Group is right for you.