IRIS Software Group reviews

- No HR presence e.g. when probation reviews, promotions etc are made HR are never involved - Managers seem to have no training, they are just promoted from sales people and thrown into the role - Call centre like vibe - managers pace the floors shouting about how much money they need in an hour, the role is not advertised as being like a call centre which is so misleading for graduates - Isn't really a graduate role - Training is minimal, you're thrown into the role and kind of left to it - Big decisions are made without consulting the employees - Massively high turnover, huge numbers of sales force leaving - Office gossip and politics - 'Dubious' deals are really common and no one ever gets into trouble for them - No data protection, customer's credit card details are constantly written down and left around the office for anyone to see - Hardly any of the people who have joined IRIS within the past six months are still there or see themselves there in another six months, seems to be only the longer term staff who enjoy working there - Really difficult for any kind of progression, very few staff will ever progress and no one ever is offered the opportunity to move to a different business function - No real company culture or values, lots of dodgy dealings which means you compromise your own values to work here

Recent change in management of the SME division has seen a definite focus on time spent on the phone, instilling a call centre-like office. As a graduate 'sales' role, note you will spend considerable time on an automated phone list full of records of customers who simply dont and have never used an IRIS product. The recent haemorrhaging of employee's both old and new goes to show the recent change and its affects. Unrealistic progression - very very little room for movement, IRIS claim there is an opportunity to progress - but this is a pipe dream for 90% of us. Outdated management style, poor focus on employee satisfaction. Consensus on the sales floor is that we are all 'replaceable', and little focus on our satisfaction within the office. Frequently being told what to do with no reasoning, and many many instances of simply being treated like a school kid. given we are all graduates here, this sort of treatment is certainly the wrong way to manage, and the wrong way to inspire employees.