Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,890 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 55% of employees would recommend working at IRS to a friend and 34% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

55% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (127) , Tax Examining Technician (112) , Contact Center Representative (68) , Data Transcriber (59) , IT Specialist (59) , Revenue Agent (56) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 556 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 231 reviews)); "Great work life balance as far as hours (M" ((in 179 reviews)); "The money and the people are great" ((in 98 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 91 reviews))

What are the cons of working at IRS according to real employee reviews?

"Poor Management and Training." ((in 200 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 168 reviews)); "They can't get any good managers!" ((in 118 reviews)); "Upper management, blackballing and out of date technology" ((in 28 reviews)); "Nepotism is also a problem" ((in 18 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What IRS locations have received the highest employee ratings?

Long Beach , Minneapolis , Plantation , Jackson , Las Vegas , Orlando , San Antonio , Saint Paul , Phoenix , Raleigh

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IRS

IRS reviews

3.3

55% would recommend to a friend

(3,622 total reviews)

34% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.5

Career opportunities

3.1

Culture & values

2.9

Senior management

IRS has an employee rating of 3.3 out of 5 stars, based on 3,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Jan 10, 2012

Overall, I am not impressed.

Tax compliance officer

Recommend

CEO approval

Business Outlook

Pros

The benefits are good, the lifestyle is laid back. Good job security. Easy work overall.

Cons

Management is incompetent, promotions based more on length of service, not merit.

5.0

Dec 22, 2011

very rewarding experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

there is opportunity for advancement for those that put in extra effort

Cons

a lot to learn in a short period of time

3.0

Dec 16, 2011

Lack of opportunity for advancement if you are a secretary even with higher college education.

Secretary

Recommend

CEO approval

Business Outlook

Pros

good benefits, flexible work schedule.

Cons

Low pay, I acutally have a second part time job. No tuittion assitance for the 2012 fiscal year. Managers do not have vision, lack of support program for secretaries.

Viewing 3532 - 3534 of 3,622 Reviews

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Jobs at IRS

Customer Service Representative

Contact Representative (Bilingual-Spanish) (Seasonal) - Direct Hire, TERM

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IRS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Overall, I am not impressed.

very rewarding experience

Lack of opportunity for advancement if you are a secretary even with higher college education.

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