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      IRS

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      IRS reviews

      3.3

      55% would recommend to a friend

      (3,622 total reviews)

      34% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.5

      Career opportunities

      3.1

      Culture & values

      2.9

      Senior management

      IRS has an employee rating of 3.3 out of 5 stars, based on 3,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Dec 10, 2011

      Time to switch agencies and/or jobs

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and retirement system

      Cons

      no raise in the past 2 years take forever to accumulate upper pay grades in support section favoritism and nepotism

      3.0
      Dec 8, 2011

      It was a OK job, not rewarding but humbling

      Contact representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paycheck The GS pay system puts everyone on same level Job security (used to be a pro, anyway) Looks good on a resume Don't take your work home with you, no deadlines or meeting to worry about, it's as simple as answering a phone call then moving on, day after day after day. Some people may like this aspect of the job, some might want to be challenged with their career more than a 4th grader, to each their own

      Cons

      Hours were cut 5 days 6hrs a day Layed off from June-December, supposed to be about a month or so furlough a year, not 6 months Tied, and I mean life or death tied to your computer and phone. Bathroom break outside your 15 minute break, a manager is literally at your desk looking for you. So so so much supervision, felt like kindergarden all over, LET US BREATHE! You make the smallest most insignificent goof up you will be dinged for it, everycall is scrutnized Taxpayers really have no care for the IRS and take it out on the phone rep's, it gets old having to take harrasment everyday without being able to reply back to that I could go on with a lot more cons, but hey I lasted 6 months and took a better job right after being furloughed. It's a job, it's a paycheck.

      5.0
      Nov 28, 2011

      Feel like I died and went to heaven

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very disability and veteran friendly. Older worker's welcome. 2/3 of people in my unit are over 50. Great health benefits at low individual cost. Medical people smile when they see my insurance card. Many ergonomic considerations, they want you to be comfortable in your working environment and will go the extra mile to help you. Salary slightly better than comparable work I was able to obtain in Nov 2010 after 25 job applications. Wonderful training and probation period. Easy access to Union representatives. Pretty good cafeteria. Nice break areas.Team building enthusiasm.A degree is not required for my position, which is close to the bottom rung, but I have been treated with respect by all managers, including middle or senior managers I might meet. Retirement benefits after just a few years if you are over 50. Work is not hard, if you pay attention. You can take your breaks whenever you want, and there are flexible shift schedules. Lots of little parties and good things to eat. Advancement is very possible into jobs that are perfect for you.

      Cons

      Too much focus on trouble makers and complainers at times. Can be boring and repetitious, but you are allowed to wear headphones and listen to music and talk to nearby workers. Also, getting help with benefit forms and information can be a challenge at times

      Viewing 3535 - 3537 of 3,622 Reviews
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      Glassdoor has 3,890 IRS reviews submitted anonymously by IRS employees. Read employee reviews and ratings on Glassdoor to decide if IRS is right for you.