IRS reviews

3.3

56% would recommend to a friend

(3,622 total reviews)

35% positive business outlook

IRS has an employee rating of 3.3 out of 5 stars, based on 3,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Aug 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, good benefits

Cons

Any kind of promotion or job change requires you apply thru USA jobs - essentially a computer based system that selects qualified candidates based on multiple choice answers. Many applicants who exaggerate their knowledge thru these answers are ‘referred’ for promotion consideration. The IRS has become a very unrewarding place to work - I don’t recommend it. Hard work and knowledge are not valued. They only want to promote people who play the game. IRS is in trouble going forward - everyone who actually knows what they are doing are retiring/leaving - the people left are inexperienced newbies who have been promoted only because they want to be managers. IRS is literally becoming a bunch of inexperienced managers managing nobody.

1.0
Mar 30, 2023
Recommend
CEO approval
Business Outlook

Pros

The work is interesting. I was fortunate to learn about many different small businesses and enjoyed, for the most part meeting and working with small business owners. The actual work is enjoyable. It's almost like solving a puzzle.

Cons

Worst middle management I have ever experienced in my 34 years of working. Managers are vindictive and offer litter support in employees development. It's like being in high school again, very cliquish and segmented. If you are not friends with management and don't hang out with them after hours, you're screwed. They also play favorites and have a different scale for evaluating employees and have a bad habit of talking behind certain employees backs without any feedback or any effort in getting to know the employee. For instance, there was once a new agent who wore nice clothes. The Territory Manager (TM) asked where he got his clothes. He explained his wife picked them out. I then heard the TM talk negatively behind the new employees back because his wife pick out clothes for him and this was HIS FIRST DAY. The TM didn't even take the opportunity to know the new employee and already had a negative opinion of him..... because his wife picked out clothes?

1.0
Dec 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Time off. Retirement if you work long enough.

Cons

Low-grade employees are shuffled around the building (sometimes several times a day), and expected to do multiple jobs WITHOUT REAL TRAINING, and if you don’t understand the tasks or ask for more training, you’re told by managers that you’re being “defiant” and written up. They were recently cited by the EEOC for denying a Reasonable Accommodation to a disabled employee. Managers don’t know anything about being a manager, they play favorites and if they don’t like you, your work life will be miserable. The water is frequently shut off or various problems, mandatory overtime is enforced even if you have a doctor’s note, and some employees are known to be away from their desks for hours to avoid work. There’s a reason why they have these large Hiring Fairs, it’s because long-time employees (I worked there a long time until I just couldn’t take it anymore) are leaving in droves. Do yourself a favor and work anywhere else.

Viewing 40 - 42 of 3,622 Reviews

Glassdoor has 3,890 IRS reviews submitted anonymously by IRS employees. Read employee reviews and ratings on Glassdoor to decide if IRS is right for you.