IRS reviews

3.3

56% would recommend to a friend

(3,622 total reviews)

35% positive business outlook

IRS has an employee rating of 3.3 out of 5 stars, based on 3,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Aug 10, 2022
Recommend
CEO approval
Business Outlook

Pros

None. Literally. Not one. Seriously.

Cons

Poor communication, no one in any department is ever on the same page. It's the same in every area. The building is absolutely disgusting and unsanitary. Infested with spiders and raccoons take over the courtyard.

3.0
Apr 27, 2022
Recommend
CEO approval
Business Outlook

Pros

The great thing about having worked here is that they will train you from the ground up. You can come in with little to no tax experience and be fully trained in basics of taxes, so that is a big plus, as most companies don't do that anymore. Having worked at the IRS for a number of years looks amazing on your resume if you choose to go into the private sector or have your own tax firm someday. I appreciate that they value experience over unnecessary degrees. Good benefits, fair wages and PTO. There are opportunities to advance if you are open to relocation. Some chances to move into management locally, depending on where you are. Typically there is job security, other than the few extended shutdowns we've had in the last couple administrations. But those are rare. Paid holidays are great. No pressure to exceed expectations. Answer the phone, be accurate with customers and then go home and enjoy a nice work life balance. Also, telling the creepy guy who won't leave you alone at the bar that you work at the IRS is something I miss having the privilege to do. Now I have to use my personality.

Cons

It's super awkward when people ask you "where do you work?" Telling people you work at the IRS is definitely the worst way to introduce yourself at a party. The outside employment request is ultimately what had me move on. To accept any self employment, a side gig or other work, you must first have approval from IRS. This is fair for some fields, as they don't want you working at HR Block and also IRS. But I missed out on thousands of dollars in freelance work because they took so long to approve me doing things that had nothing to do with taxes. Not sure if this was in place then, but it was a nuisance. As you can imagine, most people calling the IRS are not happy. And being "the voice of the IRS" as a full time job can often lead to burnout. So most people only stay in this job 5-6 years maximum before heading on to new types of work.

3.0
Jan 18, 2022
Recommend
CEO approval
Business Outlook

Pros

You do feel like you make a difference in the lives of taxpayers and U.S. citizens, by processing their returns and getting their refunds back to them on time. And if you are converted to permanent, then the federal benefits can be a great upside. Plenty of positions to get hired for, like accounting and engineering.

Cons

Job with government at any level is full of red tape, inefficiency and waste. There are so many complicated rules and procedures that employees are forced to remember, and these get revised about every year (sometimes they even conflict with one another). Salaries are considerably less than in the private sector and so there's a LOT of turnover at both the managerial and employee level. Expect to work for the government at least 5-10 years before getting to enjoy any actual benefits (you'll be seasonal).

Viewing 43 - 45 of 3,622 Reviews

Glassdoor has 3,890 IRS reviews submitted anonymously by IRS employees. Read employee reviews and ratings on Glassdoor to decide if IRS is right for you.