Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,890 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 56% of employees would recommend working at IRS to a friend and 35% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

56% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.9 out of 5 for work life balance, 3.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (127) , Tax Examining Technician (112) , Contact Center Representative (68) , Data Transcriber (59) , IT Specialist (59) , Revenue Agent (56) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 560 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 214 reviews)); "Great Work Life Balance and timetable" ((in 175 reviews)); "The money and the people are great" ((in 106 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 92 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 210 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 156 reviews)); "They can't get any good managers!" ((in 113 reviews)); "Upper management, blackballing and out of date technology" ((in 27 reviews)); "Lack of communication and poor managment" ((in 18 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What IRS locations have received the highest employee ratings?

Long Beach , Minneapolis , Plantation , Jackson , Las Vegas , Orlando , San Antonio , Saint Paul , Phoenix , Raleigh

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IRS

IRS reviews

3.3

56% would recommend to a friend

(3,622 total reviews)

35% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.5

Career opportunities

3.1

Culture & values

2.9

Senior management

IRS has an employee rating of 3.3 out of 5 stars, based on 3,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Dec 1, 2021

Terrible Management

Tax examiner

Recommend

CEO approval

Business Outlook

Pros

Great benefits and Holidays off

Cons

Supervisors are toxic leaders with no compassion

1.0

Sep 22, 2021

Avoid Working At The Cheektowaga NY Office At All Cost

Contact representative

Recommend

CEO approval

Business Outlook

Pros

The let you use a desk and a computer. They train you, if you can call it "training." Basically you learn by trial and error. Mostly error. They give you 1/2 hour for lunch and 2 breaks. Sometimes someone will bring cake. The office is nice and warm all the time. The administrative staff support are bottom feeders. Did you ever see Gilligan's Island. It's kind of like that. Stranded and not funny.

Cons

Imagine working at the worst place you could ever imagine with the worst people you could ever imagine. Don't get too comfortable with your digs, cause they will move you several times a month. Training consists of basically no information. Pay is very low and coworkers are bottom feeders.

1.0

Apr 6, 2021

Managers Abuse Employees

Revenue agent

Recommend

CEO approval

Business Outlook

Pros

The IRS has flexible hours

Cons

Management makes fun of the DISABLED and LAUGHS about people's DISABILITIES.

Viewing 46 - 48 of 3,622 Reviews

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Jobs at IRS

Customer Service Representative

Customer Support Representative

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Terrible Management

Avoid Working At The Cheektowaga NY Office At All Cost

Managers Abuse Employees

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