IRS reviews

3.3

53% would recommend to a friend

(3,632 total reviews)

32% positive business outlook

IRS has an employee rating of 3.3 out of 5 stars, based on 3,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Aug 8, 2015

Internal Revenue Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Standard 40 hr work week, 3 tier retirement package with defined benefit annuity, 401k and Social Security, great health insurance packages with optional vision and dental, life insurance available, union representation if desired, ability to work from home, standard mileage paid for all case travel, per diem paid for overnight travel, lots of promotion opportunities available in the future as 90% of workforce will be retiring over the next decade, step increases in pay for years worked, 6 hours of vacation time earned every two weeks, Federal Holidays.

Cons

Stigma of being an IRS agent, having people not like you, being the bearer of bad news in many cases, frustration of obtaining documentation and/or cooperation from stubborn and obstructive CPA firms, documenting in very great detail every single action you take, minding all the details to ensure that all procedural rules and protections are being followed perfectly.

3.0
Jul 26, 2015

CSR-Full-time Seasonal

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive salary, good benefits, great schedule; Researching the accounts and the Internal Revenue Manual can actually be quite interesting, and explaining issues to taxpayers and helping them fix their account problems is satisfying and productive work.

Cons

Budget constraints keep the seasons short and eliminate taxpayer tax law assistance; Constantly changing procedures are difficult to keep up with

3.0
Jul 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Great hours. Plenty of Flexibility to take vacation without issues from managers and reviewers. Interesting subject areas and cases.

Cons

Bureaucracy. All the negatives you associate with bureaucracy. It's tough to push things through. Sometimes things need to be cleared with many different levels, even relatively simple and mundane decisions.

Viewing 466 - 468 of 3,632 Reviews

Glassdoor has 3,899 IRS reviews submitted anonymously by IRS employees. Read employee reviews and ratings on Glassdoor to decide if IRS is right for you.