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      IRS

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      IRS reviews

      3.3

      53% would recommend to a friend

      (3,634 total reviews)

      32% positive business outlook

      Ratings by demographic groups

      IRS has an employee rating of 3.3 out of 5 stars, based on 3,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Reviews by job title

      4K reviews
      2.0
      Jan 10, 2012

      Overall, I am not impressed.

      Tax compliance officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are good, the lifestyle is laid back. Good job security. Easy work overall.

      Cons

      Management is incompetent, promotions based more on length of service, not merit.

      3.0
      Dec 8, 2011

      It was a OK job, not rewarding but humbling

      Contact representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paycheck The GS pay system puts everyone on same level Job security (used to be a pro, anyway) Looks good on a resume Don't take your work home with you, no deadlines or meeting to worry about, it's as simple as answering a phone call then moving on, day after day after day. Some people may like this aspect of the job, some might want to be challenged with their career more than a 4th grader, to each their own

      Cons

      Hours were cut 5 days 6hrs a day Layed off from June-December, supposed to be about a month or so furlough a year, not 6 months Tied, and I mean life or death tied to your computer and phone. Bathroom break outside your 15 minute break, a manager is literally at your desk looking for you. So so so much supervision, felt like kindergarden all over, LET US BREATHE! You make the smallest most insignificent goof up you will be dinged for it, everycall is scrutnized Taxpayers really have no care for the IRS and take it out on the phone rep's, it gets old having to take harrasment everyday without being able to reply back to that I could go on with a lot more cons, but hey I lasted 6 months and took a better job right after being furloughed. It's a job, it's a paycheck.

      3.0
      Mar 3, 2011

      Interesting

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      At the end of the day there is something to be said about being in an organization that is trying to innovate at the government level and add value to the american public.

      Cons

      Very vertical organizations with little opportunity to diversify skillset beyond current business unit. Aging workforce. Knowledge needs to be pushed down to new and younger staff to ensure the institional knowledge remains when folks retire.

      Viewing 511 - 513 of 3,634 Reviews
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      Glassdoor has 3,901 IRS reviews submitted anonymously by IRS employees. Read employee reviews and ratings on Glassdoor to decide if IRS is right for you.