IRS reviews

3.3

56% would recommend to a friend

(3,622 total reviews)

35% positive business outlook

IRS has an employee rating of 3.3 out of 5 stars, based on 3,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Nov 6, 2015
Recommend
CEO approval
Business Outlook

Pros

The IRS has great benefits. Health, medical and dental insurance at a very low cost, life insurance, matching 401K. The hours are regular, and can be flexed depending on your preferences. There is overtime offered depending on the work load and time of year.

Cons

Most employees are seasonal, meaning they are called to work during busy times, and furloughed when the work slows down. It is difficult to get a permanent job. While the benefits are compelling, the atmosphere is extremely negative, with little encouragement, reward or positive feedback. All work is minutely reviewed for errors, and only mistakes are noticed. When a mistake is found, not only the individual is penalized, but the entire team suffers. The negativity overflows and colors all aspects of the job, making it extremely difficult to maintain a good attitude. The competency and personality of your team manager is key to enjoying your job. A good manager makes the job bearable, while a bad manager will make the job unbearable. Unfortunately, managers are not chosen based upon competency and skill, burt on seniority and politics.

2.0
Jul 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Good vacation and sick leave policies. Love the flexible Alternative Work Schedule arrangements (termed AWS). Work is interesting if you like tax.

Cons

(1) Have to spend time covering the toll-free line and talking to taxpayers who just don't meet the tax law requirements but who are desperate and want to argue thinking that they can somehow convince you - like we could waive the requirements or something which we cannot. (2) The work is terribly boring if you are smart. After the realignment in Fall 2014, almost all work is Earned Income Credit related. I am disappointed in how not impressed I am with my co-workers. So, if you are looking to basically never learn, do the same thing and crank out documents related to EIC then this is the place. It is steady employment that can do until the day you die. Difficult for an intellectual to do this job. Have to find learning outside of work. And it seems that people find it threatening when you know a lot.

2.0
Jul 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, and time off. You get to spend lots of time outside of the office working cases. You get to see many different businesses. On Monday you may be at a doctor's office and on Thursday at a gas station. Managers are pretty predictable. Once you learn the things that they harp on it is easy to stay under the radar and get the job done.

Cons

The organization is completely disorganized. Looking up procedures or other information on the the IRS intranet yields out of date and contradictory information. Looking up items in the manual (our rule book the IRM) can also do the same. Furthermore, no one in the company ever wants to make definite statements. So even when dealing with a so-called authority on a subject you can't get any answers. Annual reviews are what a person relies on to get promotions within the government. Employees in an office that seem to do nothing else than socialize all day get awards. While those that seem to be working do not. I have even had my boss tell me that she could not give me the review I earned because upper management does not like it when reviews increase too fast so she has to rate me lower than I am actually preforming at. No one seems to know what they are doing. You find a few gems in the company but by and large if something unusual comes up you have to look it up and just do what you think is right. Later when your manager comes down on you for taking some initiative you just have to sit there and take it. The IRS has a union contract that provides specific benefits such as paying for the CPA review course, alternative work schedules, etc. However, IRS does not honor it. So if you want to take advantage of some of the benefits you have to put in a formal claim with the union for it.

Viewing 61 - 63 of 3,622 Reviews

Glassdoor has 3,890 IRS reviews submitted anonymously by IRS employees. Read employee reviews and ratings on Glassdoor to decide if IRS is right for you.