Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,905 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 53% of employees would recommend working at IRS to a friend and 31% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

53% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (235) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (113) , Contact Center Representative (69) , IT Specialist (60) , Data Transcriber (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Great benefits and dependable income…never going out of business" ((in 577 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 216 reviews)); "Great work life balance as far as hours (M" ((in 175 reviews)); "The money and the people are great" ((in 102 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 96 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 217 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 160 reviews)); "They can't get any good managers!" ((in 114 reviews)); "Upper management, blackballing and out of date technology" ((in 28 reviews)); "Lack of communication and poor managment" ((in 17 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , Lanham , San Francisco , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

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IRS

IRS reviews

3.3

53% would recommend to a friend

(3,639 total reviews)

31% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.4

Career opportunities

3.0

Culture & values

2.9

Senior management

IRS has an employee rating of 3.3 out of 5 stars, based on 3,639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Jul 19, 2024

IRS

Senior tax analyst

Recommend

CEO approval

Business Outlook

Pros

People are good but management is so bad

Cons

management are dumb and stupid

1.0

Jul 18, 2024

Worst Job EVER

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You can become eligible to work from home. Medical and Dental benefits are great.

Cons

The training is horrible and does not prepare you to do the job. Worse yet, the job will get harder (not easier) after a year if you can make it that long. I begged my managers for more training to no avail. You will get yelled and cussed at by taxpayers constantly. The stress can be so high that it will make you want to cry. The systems are always having issues and there is almost never a time when everything is working as it should. The work environment has no personality (no decorations or colors).

5.0

Jul 17, 2024

Easy, stress free work

General clerk

Recommend

CEO approval

Business Outlook

Pros

Flexible hours Stress free if you work night shift Good benefits Can move up or to a different department after a year

Cons

Can be boring very routine sitting for long hours low pay

Viewing 727 - 729 of 3,639 Reviews

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Jobs at IRS

Management and Program Analyst

Individual Taxpayer Advisory Specialist

Individual Taxpayer Advisory Specialist

Information Technology Specialist (ServiceNow Developer)

Internal Revenue Agent (Excise Tax Specialist)

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