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      IRS

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      IRS reviews

      3.3

      55% would recommend to a friend

      (3,622 total reviews)

      34% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.5

      Career opportunities

      3.1

      Culture & values

      2.9

      Senior management

      IRS has an employee rating of 3.3 out of 5 stars, based on 3,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Nov 1, 2021

      Getting out

      It specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very little good to say about working for the government now. If you can last until retirement there is a payoff

      Cons

      Salary. Colleagues. Management. The work. Everything

      2.0
      Oct 28, 2021

      Poor Management

      Subject matter expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and benefits, but still not worth it.

      Cons

      Poor management across the board within Accounts Management. Terrible training and business structure. I worked in many different positions including management and there is absolutely nothing that will improve working here, because it's clear that upper management truly doesn't care about the employees.

      3.0
      Oct 14, 2021

      Pays the bills

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Due to covid, telework opportunities are available. No guarantee they will remain though. The health insurance is very affordable & good coverage. All federal holidays are paid leave. Will move up a grade or step every year as long as you are minimally successful until you top out.

      Cons

      Too much for the pay. On the phones all day every day eventhough paper inventory work is injob description. Accountable to be perfect for too much info that is not attainable. Every year they add more & more to the job but haven't evaluated the pay to increase. Just 5 yrs ago a CSR only handled X amount of topics on the phone before transferring to a specialized dept. Now, the amount of topics the CSR handles has tripled, at least.

      Viewing 82 - 84 of 3,622 Reviews
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      ReviewsIRS reviews

      Glassdoor has 3,890 IRS reviews submitted anonymously by IRS employees. Read employee reviews and ratings on Glassdoor to decide if IRS is right for you.