Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,896 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 55% of employees would recommend working at IRS to a friend and 34% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

55% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (127) , Tax Examining Technician (112) , Contact Center Representative (69) , Data Transcriber (59) , IT Specialist (59) , Revenue Agent (56) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 560 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 226 reviews)); "Great work life balance as far as hours (M" ((in 172 reviews)); "The money and the people are great" ((in 111 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 84 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 210 reviews)); "Training was horrible and unprofessional" ((in 161 reviews)); "They can't get any good managers!" ((in 108 reviews)); "Upper management, blackballing and out of date technology" ((in 29 reviews)); "Lack of communication and poor managment" ((in 19 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

IRS reviews

3.3

55% would recommend to a friend

(3,629 total reviews)

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

IRS has an employee rating of 3.3 out of 5 stars, based on 3,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews

1.0

Nov 7, 2016

No Employee Respect Given

Contact representative

Recommend

CEO approval

Business Outlook

Pros

Set schedule no weekends. Not asked to stay late. and 401-K. Some managers help you succeed.

Cons

The culture is one of intimidation and friends promoting friends. Most managers don't know how to manager or do the job and bully employees with impunity. The Union is full of rule breakers and they threaten employees who attempt to leave union. You can easily get stuck in entry-level IRS job and a lot of other agencies overlook Contact Reps.

3.0

Oct 22, 2016

Criminal Investigator/Special Agent

Criminal investigation/special agent

Recommend

CEO approval

Business Outlook

Pros

Great criminal financial investigative training and investigations.

Cons

Constant attacks and minimization by Congress.

3.0

Aug 22, 2016

Management and Program Analyst

Management & program analyst

Recommend

CEO approval

Business Outlook

Pros

The IRS has very robust telework and alternate work schedule policies. Managers are encouraged to allow employees to work from home based on the needs and objectives of organization. Employees frequently what are called 5/4/9 or 4//10 schedules and enjoy one or two days off during a pay period respectively.

Cons

Constant budget struggles, hiring freezes, outdated technology and poor comradery among employees. Inexperienced and/or poorly trained managers causes poor morale in many areas of the organization.

Viewing 151 - 153 of 3,629 Reviews

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