IRS reviews

The work is stressful and you can rarely take breaks in between high stress calls. Your time is tracked every second as soon as you clock in and if you’re not on a call right away management will ask you why and essentially force you to take a call and that’s how the day goes until you’re off and the lines are ALWAYS busy. Worked in the collections department and many people can be rude, even though they’re the ones that are calling. This was the most stressful time in my career. I’m glad I’m no longer here.