Does ITCON Services pay their employees well?

According to anonymously submitted Glassdoor reviews, ITCON Services employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ITCON Services. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at ITCON Services?

39% of ITCON Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ITCON Services 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at ITCON Services?

Associate (4) , Anonymous (3) , Business Analyst (3) , Customer Service Representative (CSR) (3) , Analyst (2) , Customer Service Representative (2) , Drupal Developer (2)

What are the pros of working at ITCON Services according to real employee reviews?

"I have been with this company for half a year and I love my team and being able to assist others from my own home." ((in 4 reviews)); "Overall a great work from home job." ((in 3 reviews)); "Opportunities — Due to the diverse range of services ITCON provides, there are plenty of opportunities to grow into many roles in an information technology career or a business career in general." ((in 2 reviews))

What are the cons of working at ITCON Services according to real employee reviews?

"As always a bad manager on your project can sour the experience" ((in 4 reviews)); "The leadership offers no support or guidance and won't even come and help if you are stuck in a difficult situation." ((in 4 reviews)); "The lack of clear dierection and guidance from the management team left employees feeling lost and unsupported." ((in 3 reviews)); "Competitive benefits." ((in 3 reviews))

What are the top reviewed ITCON Services locations?

Washington , Vienna , Fairfax , McLean , Orlando , Comer

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ITCON Services

ITCON Services reviews

2.6

39% would recommend to a friend

(63 total reviews)

Zarrar Husain

32% approve of CEO

34% positive business outlook

Ratings by category

2.9

Compensation and benefits

2.8

Diversity & inclusion

2.8

Work/Life balance

2.7

Culture & values

2.6

Senior management

2.4

Career opportunities

ITCON Services has an employee rating of 2.6 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ITCON Services employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Gender

Disability

Parent or family caregiver

Veteran status

Reviews by job title

63 reviews

2.0

Feb 17, 2023

The lack of clear and open communication caused confusion and widespread frustration and disappointment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Supporting the professional advancement of employees was a key aspect of their culture, aided by a wealth of reference and training materials.

Cons

The CEO-led management team at this organization was subpar, and they had a significant problem with effectively communicating and being transparent with employees. This lack of clear and open communication caused confusion among the staff regarding their job duties and responsibilities, and it caused a widespread frustration and disappointment.

5.0

Feb 14, 2023

Fair pay and supportive supervisor

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

pay, management, training, coworkers, flexibility

Cons

no room for growth as it is a contracted postition

3.0

Dec 22, 2022

Poor management

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

You can do overtime, get breaks

Cons

Poor management, not enough hours during the slow months

Viewing 28 - 30 of 63 Reviews

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Jobs at ITCON Services

Call Center Operator - Overnights

Call Center Workforce Manager

Call Center QA Manager