IXP Corporation reviews

2.7

39% would recommend to a friend

(44 total reviews)

William Metro

54% approve of CEO

30% positive business outlook

IXP Corporation has an employee rating of 2.7 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have an average working experience there. The IXP Corporation employee rating is 27% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

44 reviews
5.0
May 31, 2019

What a great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I am writing this review because I am sincerely proud and excited to be part of such an excellent team and to be working with such professionals that have a true heart to serve their clients. The level of expertise and talent is unsurpassed and their willingness to work together for the betterment of the customer is very refreshing. I appreciate the level of integrity that the team and mgt. display in all engagements and can say I am very proud to be apart of this successful company. They care about their employees and their clients which is a winning strategy for great achievement in the future.

Cons

None that I have experienced yet.

avatar
IXP Corporation Response
5y
Thank you for your feedback! It's always nice when a current employee provides sincere company insights. Bill Metro Chairman and CEO
1.0
Apr 1, 2019

Shady

Recommend
CEO approval
Business Outlook

Pros

Meeting some people of like minds. This is a great platform to gain basic telecimmunicating experience.

Cons

I don't even know where to start. At first it seemed like a legitament place to work, but between the politics and the company they are contracted to, I soon found out it wasn't. If you want to be harassed by an underqualified manager this is the place for you. The typical gaslighting technique is often used to manipulate the employees into doing what they want them to do. They are also known for claiming ignorance when addressing overtly obvious issues along with giving employees empty promises. Several HR policies have been amended to suit the dysfunctional operation in an attempt to hold employees responsible for management issues. Moving on to the treatment of the staff is cringeworthy. Some dispatchers are held accountable for the actions of others rather than management addressing the problems head on. Situations tend to spin out of control due to the lack of assertiveness and leadership. If you have a life outside of work, forget about it. They expect for you to cover the hides of the habitual offenders. Being on time doesn't matter neither does calling out within the allotted time to look for coverage. The schedule isn't updated giving the facade that you have a relief at the end of your shift, when management is well aware that you don't. The hostile work environment makes it extremely difficult to operate and provide safety to public effectively. If you have a struggling personal life, such as issues with a spouse or children in need of constant guidance this will not be the place for you. The turnover rate is unbelieveable. To talk about the compensation is a joke. They will state that you are not entitled to a higher rate due to the job description, when the reality is, you do more than what is in the description. I can go on and on. Save yourself and continue looking for a job.

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IXP Corporation Response
7y
As a successful mid-tier corporation, celebrating over 20-years of business, we are sorry to hear that you had an unsatisfactory experience working as a Telecommunicator. We’ll investigate your comments and make as many improvements that we can as quickly as possible. Thank you.
4.0
Mar 17, 2019
Recommend
CEO approval
Business Outlook

Pros

It’s like working anywhere for dispatch. it’s the same organizational characteristics (Dispatcher, Shift lead, CTO’s and a supervisor.

Cons

Benefits are expensive Low pay for the area

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IXP Corporation Response
7y
We appreciate your description of IXP as a “Good place to work”. Many employees have been with us over ten years and everyone has been instrumental in our success as a public safety company. Our competitive contracts with our clients and the prevailing wages for the local areas tend to be the limiting factors for wages and benefit costs. Thank you for your comments.
Viewing 31 - 33 of 44 Reviews

Glassdoor has 46 IXP Corporation reviews submitted anonymously by IXP Corporation employees. Read employee reviews and ratings on Glassdoor to decide if IXP Corporation is right for you.