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Thank you for sharing your experience. We’re genuinely sorry to hear that your time at IXP did not meet expectations. Feedback like yours—especially from someone who served for several years—is valuable and gives us an opportunity to reflect and grow.
We take concerns about training, team dynamics, and workplace culture seriously. These are not the standards we strive to uphold. Our mission is rooted in supporting public safety professionals through respect, transparency, and trust—and that applies equally to how we treat our own employees.
While some of your comments are difficult to hear, they underscore the importance of staying connected to our people on the front lines. We are actively working to improve communication, strengthen our onboarding and mentorship programs, and ensure that every center reflects the values we stand for.
We appreciate your service and wish you success in your future endeavors.