Illumina reviews

3.3

46% would recommend to a friend

(2,565 total reviews)
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Jacob Thaysen

53% approve of CEO

33% positive business outlook

Illumina has an employee rating of 3.3 out of 5 stars, based on 2,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Illumina employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Nov 21, 2018

Attractive on the outside, not so much on the inside

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Awesome mission - Super bright people - middle management, and the "doers" are getting it right and are an inspiration to work with - Highly collaborative

Cons

- Horizontal structure and open culture pioneered by Jay Flatley is disappearing - "Move fast and embrace change" is selectively applied - Constant reorganizations which appear hypocritical (we want to focus on key areas so lets reorg - ok now lets buy Pac Bio) create lack of continuity for career growth, at least if you are one who cares about actually doing a good job at your current job vs. positioning yourself for your next - One can expect to change jobs less than a year after they start work - be prepared to start all over again with a new boss you didn't interview with and do this multiple times. - Directors that succeed here are constantly working on pitching themselves to upper management vs. actually focussing on being leaders and nurturing talent - Marketing roles are not clearly defined - No clear guidance for career enhancement - promotions are highly subjective and weighted towards perceptions vs. actual quality of work - Company still struggles with being a "research company" vs. being geared towards meeting needs of clinical markets - Upper management does not come from clinical background so they don't get the fundamentals of how to lead the company properly towards being a market leader in the space (i.e., there is a difference between being a technological leader, vs. being a solutions leader). - Lots of internal discontent especially around results of recent marketing reorg where new roles were poorly defined as well as rules of engagement - Marketing clearly being led by "the cool kids" vs. being open and inclusive to new talent or opposing viewpoints - Company seems to favor going outside for internal openings vs. promoting internal, loyal, quality employees - this is VERY noticed internally - I have seen multiple times a marketing lead of a major product launch do tons of work around pricing, user requirements, etc. only to get over ruled at the last possible moment by senior execs for no reason whatsoever (i.e., newly proposed numbers are not based on research but just the whims of the exec). When that marketing lead tries to debate the topic, they become "marked." - Traffic in and out of 805 is ridiculous - Be prepared to park and walk all the way across campus As many have said, there is a certain personality type that will thrive here. Being able to adapt, not needing prescribed ways of doing things, and working proactively to solve challenges will serve one well. However, there are major gaps in leadership and their inability to even have a basic understanding of what the products do, markets, user needs etc. which impacts both the time and quality of decisions. Because of the constant reorgs, be prepared change jobs often and be prepared to have several managers. It is not uncommon to have 5-7 managers over the course of 3 years here. Because of that, it becomes nearly impossible to gain the support (air cover) of a manager as you try to navigate the company's idiosyncrasies and actually to get things done for the greater good. Those that do well here realize that the company is in constant flux and will start to "chart their own course" by managing upwards and creating their next opportunity as a way to be proactive when the musical chairs move again. This is smart for the individual, but not a good strategy for the company overall for obvious reasons.

2.0
Sep 1, 2023

Company in decline

Recommend
CEO approval
Business Outlook

Pros

Potential to change health care

Cons

Corruption at the very top of the company. CEO ousted. C suite jumping ship before they are brought down. Culture has slowly deteriorated since Jay Flatley (CEO) left. Stock has gone from a high of ~$550 to ~$160. Multiple layoffs (~10% of company) Sites closing down. All due to bad leadership and management. (NOT macroeconomics!) Heavy nepotism. Heavy racism, a manger will have a vast majority of their reports being the same race. Middle to low level management has limited to no experience in their position. Mostly due to the 'Peter' principle. (Internal promotion to beyond capability or experience). Raises (even before mass layoffs) do not keep up with inflation. e.g. the longer you work here the less you make

2.0
Mar 1, 2023
Recommend
CEO approval
Business Outlook

Pros

My scientist and engineering colleagues in R&D are very intelligent, motivated, and believe in the product and the mission. Some flexibility in schedule has allowed me to avoid burnout.

Cons

After working for 10+ years at Illumina, I can say that I've learned a lot about product development in the industry. However, I am convinced that politics within my department have had a disheartening effect on my career. Promotions do not reflect accomplishment, in fact promotions are only handed out to those who speak the loudest. Speaking to quality and doing my best to protect the customer have resulted in backstabbing and retaliation. I would avoid working for Consumables Assay Dev team for any longer than a couple of years, and don't speak out against the VP or you'll regret it. Pay here is very low and a recent realignment of the scientist track enabled a much more subjective approach to promotions. Great for Scientist 1's because they are automatically promoted to Sr. Sci. It took me 6 years to get to that title, but they aren't changing Staff or Sr. Staff so this is effectively a depromotion. No bonus this year, sorry. Oh, and by the way, those RSUs that were issued back when the stock was at 500...now worth less than half. So my pay for those past years was effectively reduced by that amount, since Illumina argues that pay is part of a whole package. Maybe the stock price will come back some day, but not if we keep losing legal and regulatory decisions costing hundreds of $M.

Viewing 31 - 33 of 2,565 Reviews

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