Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 743 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 69 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 57 reviews)); "Culture is great and super inclusive" ((in 50 reviews)); "The team is collaborative and creative" ((in 36 reviews)); "Hourly pay is good and fair." ((in 35 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 31 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 19 reviews)); "Not fair pay with inflation and poor training" ((in 15 reviews)); "Frequent Layoffs" ((in 15 reviews)); "Benefits are good but no 401k match." ((in 9 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.2

44% would recommend to a friend

(689 total reviews)

Owen Tripp

56% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.2 out of 5 stars, based on 689 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

689 reviews

3.0

Jan 23, 2025

Good but foulty

Member specialist representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits Good pay Remote

Cons

No understanding of ones situation at home Leadership changes and everything changes all over the sudden

Included Health Response

1y

Thanks for all you contributed as part of the team, and for sharing this feedback. It's great to hear you enjoyed the flexibility of remote work, and the strength of our compensation and benefits packages. We're sorry that you did not feel supported in navigating work-life balance though, as we know that's a key part of what makes for a positive employee experience. This isn't the experience we want for anyone on the team, and will escalate this to leadership. Wishing you all the best!

3.0

Dec 3, 2024

Good company

Patient care coordinator

Recommend

CEO approval

Business Outlook

Pros

good benefits are offered for employee and family

Cons

too much change happens way too frequently

Included Health Response

1y

We appreciate you taking the time to share your feedback, and are grateful for all you did to raise the standard of healthcare for our members.

5.0

Dec 2, 2024

Great place to work

Sr. infrastructure engineer

Recommend

CEO approval

Business Outlook

Pros

Worked with me through a health crisis of my own. Very adaptive work environment. Remote first mentality.

Cons

Lots of red tape in Healthcare

Included Health Response

1y

Thank you for sharing your experience, and for helping us raise the standard of healthcare as part of the team!

Viewing 298 - 300 of 689 Reviews

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Jobs at Included Health

Manager of Web Experience & Operations

Sr. Project and Program Manager

Virtual Care Referral Coordinator (Temp)

Contract Recruiting Coordinator

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good but foulty

Good company

Great place to work

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Jobs at Included Health