Included Health reviews

3.2

44% would recommend to a friend

(691 total reviews)
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Owen Tripp

56% approve of CEO

41% positive business outlook

Included Health has an employee rating of 3.2 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

691 reviews
5.0
Feb 16, 2023

Great place and purprose

Recommend
CEO approval
Business Outlook

Pros

Coworkers, leadership, managers are incredibly supportive and proactive in their approach.

Cons

none noticed at this time.

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Included Health Response
3y
Thanks for sharing, and for all you contribute as part of Included!
1.0
Feb 13, 2023

Useless Leaders and Managers

Recommend
CEO approval
Business Outlook

Pros

If you want to work <20hrs and earn a low-range salary, this is the place. - Easy to coast. Didn't make a difference when I tried vs when I did nothing. Managers didn't seem to know or care enough. - Company incentivizes to avoid ownership. You don't get any reward for taking risks anyways. It makes things easier if you want to do nothing and coast.

Cons

If you want to grow, this is not the place. - Managers are all words no actions. Practically useless when it comes to getting anything done. Along with PMs who don't know anything besides filing useless tickets, they love to plan all year and get nothing done. - Business model rewards sales to bring in any contracts. Often times the contract bakes in something that is not supported by the product. So N clients = N different configurations => unscalable product. - At this company, engineers are just mere developers not problem solvers. Instead of engineers owning the product, PMs and managers own the products. The cherry on top is the organization is divided by stack not by domain. Getting anything done is pretty much impossible. Again, talking to PMs or managers doesn't really help. - They actually treat engineers like garbage. Low pay, gaslighty management, stories I hear / stuff I personally experiences (that I won't share for obvious reasons) and the fact that they started hiring contractors because they couldn't find full time hires all show how leaders really think about the employees. - Because you don't get rewarded for risk taking, no one wants to take charge. This makes getting anything done very hard. Leadership doesn't seem to care as all they care about is giving each other a pat on the back at self-celebratory all hands. - For a company that's been around for awhile, technology is very bad. Engineering quality is sub-par and the quality of engineers has gotten worse after the merger.

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Included Health Response
3y
We will certainly share this with leadership so we can continue to improve. One of our values is "We Seek Diverse Perspectives," so we always value hearing about different experiences, even ones that were challenging. Thanks for your feedback.
5.0
Feb 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Great work atmosphere and work/life balance. Company is informative and fair.

Cons

No cons to report at this time.

avatar
Included Health Response
3y
Thanks for sharing your positive experience at Included! We're grateful for all you do as part of the team.
Viewing 301 - 303 of 691 Reviews

Glassdoor has 745 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.