Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 745 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 63 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 51 reviews)); "Culture is great and super inclusive" ((in 50 reviews)); "Pay and working remotely were pretty good." ((in 37 reviews)); "Great team and a super interesting field to be in" ((in 34 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 29 reviews)); "Inexperienced leadership and unstable teams." ((in 25 reviews)); "Poor management and even worse training." ((in 18 reviews)); "Frequent Layoffs" ((in 16 reviews)); "Everyone has such ambitious goals and managers get off the hook so easily because of distracted directors and above." ((in 16 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.2

44% would recommend to a friend

(691 total reviews)

Owen Tripp

56% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.2 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

691 reviews

5.0

Jun 24, 2021

Purposeful work, friendly & constructive culture

Staff software engineer

Recommend

CEO approval

Business Outlook

Pros

You get to do interesting work every day, with a team of people dedicated to making healthcare better! We have a growth-oriented culture that brings out the best in people. With the recent mergers with Doctor On Demand and Included Health we are nicely positioned to make a real difference in the market.

Cons

Only marginally a "con", but while we are a fairly big company in any number of metrics, we're still a startup. As such, there are a lot of things that we have not figured out yet and part of the work is working through that uncertainty and making good choices as we go. A lot of fun, but not always for everyone.

Included Health Response

4y

Thanks for sharing your experience as part of the team. You expressed our strengths perfectly - the wonderful people, growth mindset, and opportunity to make change in our members' lives. Thank you for all you're doing to contribute to our team, mission, and future!

5.0

Mar 19, 2021

Wonderful place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong mission, engaged employees, compassionate leadership

Cons

The only cons are that we have moved so fast that our systems and tools haven't kept up. It's always a work in progress.

Included Health Response

5y

Thanks for your helpful feedback! You hit our strengths on the nose - focusing on our mission, our passionate team and our authentic leaders. We are proud of these strengths and hold ourselves accountable to keeping those characteristics strong and consistent as we grow. We appreciate your feedback about the need to scale and refine our systems and processes, especially as we continue to grow to serve millions more members, and the reminder to focus on collaboration and communication to keep our team aligned and coordinated as we grow. Thanks for taking the time to share this valuable feedback.

4.0

Mar 19, 2021

Flexible work place

Visit coordinator

Recommend

CEO approval

Business Outlook

Pros

Very flexible and understanding place to work.

Cons

It feels like a large cooperate company.

Included Health Response

5y

Thanks for your feedback. We are glad you appreciate the supportive workplace. Thanks for all you do to contribute to that.

Viewing 343 - 345 of 691 Reviews

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Jobs at Included Health

Implementation Specialist

Client Success Manager

Consultant Relations Director

Sr. Manager, Procurement & Accounts Payable

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Purposeful work, friendly & constructive culture

Wonderful place to work

Flexible work place

Top companies for "Compensation and Benefits" near you

Jobs at Included Health