Included Health reviews

3.2

44% would recommend to a friend

(692 total reviews)
avatar

Owen Tripp

56% approve of CEO

41% positive business outlook

Included Health has an employee rating of 3.2 out of 5 stars, based on 692 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

692 reviews
5.0
Jan 30, 2018

Best job I have ever had

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has a fantastic mission, a strong executive team, amazing product vision and a very promising future! I love the people I work with, and love the impact we have on patients. The company has gone through some healthy attrition as we prepare for scale, I am very happy to see the leadership team taking action on employees that are not scaling well with the company.

Cons

Things are moving fast here. We are on a rocket ship. You do need to work very hard at times.

5.0
May 3, 2017

Culture, Innovation and Learnings...oh my!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Transparent, collaborative environment, encourage self development, professional development programs in development to encourage growth, supportive, creative mindset, openly promotes healthy debate, data driven, compassionate, empathetic, a company with a heart, industry catalyst, flexible, impact focused, motivating, passionate for the journey, life focused

Cons

Demanding given current state, in transition from startup to scale (both pro and con), constantly changing (both pro and con)

5.0
Oct 24, 2016

Records Specialist

Recommend
CEO approval
Business Outlook

Pros

The company and the people are absolutely amazing. I am continuously impressed by what we do, and by how much each individual employee truly values the company's goals. The company puts employees first, which is so hard to find, but which makes such a huge difference in workplace culture. They also put a lot of time and effort into the company culture with office activities, after work outings and fun contests. Managers have your best interests in mind, they provide the type of feedback that is only meant to help you improve and grow. The entire company is also big on making sure people are recognized for their accomplishments, so you never feel under appreciated. The medical benefits are also outstanding. I'm confident that there isn't a better company for me to be a part of. I love coming to work everyday, and I love hearing about the differences that we make in people's lives.

Cons

The only negative aspect of this position is the pay difference between Records Specialists and Care Coordinators. They are supposed to be equal/lateral positions, however this position currently pays several dollars less an hour. This is my only issue, though it is one that is hugely important.

avatar
Included Health Response
9y
Thanks for sharing your feedback. I too am impressed by the dedication of our colleagues and how everyone strives to live our company values. We heard the frustration amongst our record specialists which prompted a new market survey. We've recently updated the pay scale for this position to reflect current market conditions for similar medical records positions at other companies. The work our medical records team does is the backbone of our ability to serve our patients, not to mention it's a service that is highly valued by our employer customers. It is important to me that we compensate our team fairly for the work performed. If you don't feel like the recent compensation changes adequately address your concern, please reach out to me directly. --Danielle Snow, SVP Patient Care
Viewing 397 - 399 of 692 Reviews

Glassdoor has 746 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.