Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 746 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"Benefits are great for a single person." ((in 59 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 55 reviews)); "Culture is great and super inclusive" ((in 51 reviews)); "Pay and working remotely were pretty good." ((in 34 reviews)); "Amazing team ." ((in 34 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 27 reviews)); "Horrible leadership" ((in 25 reviews)); "Training is horrible." ((in 19 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 17 reviews)); "Organizational changes, constant layoffs, people are always fearing they will lose their jobs." ((in 16 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.2

44% would recommend to a friend

(692 total reviews)

Owen Tripp

56% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (692 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.2 out of 5 stars, based on 692 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

692 reviews

5.0

Apr 22, 2026

Good company

Telephone triage nurse

Recommend

CEO approval

Business Outlook

Pros

Great work environment and great benefits

Cons

None that I can think of

Included Health Response

2mo

Cultivating a positive workplace environment is a priority for us, and knowing it resonates with you is incredibly rewarding. Thank you for everything you do to help raise the standard of healthcare for everyone!

5.0

Apr 5, 2026

Great vision but expect constant change

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Love the company vision and direction

Cons

Very ambitious company, be comfortable with change

Included Health Response

2mo

Thanks for all you contribute to our mission of raising the standard of healthcare for everyone! We're grateful for all you do.

5.0

Mar 26, 2026

Great Company

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Very inclusive company Great onboarding Terrific Benefits at a great value Matching 401k Staff is so friendly and willing to help

Cons

As in any healthcare tech company, more work then there is hours in the day, but that's not specific to this company.

Included Health Response

3mo

We’re glad to hear you've had a positive experience. Thanks for all you do as part of the team!

Viewing 418 - 420 of 692 Reviews

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Jobs at Included Health

Implementation Specialist

Virtual Care Referral Coordinator (Temp)

Client Success Manager

Contract Recruiting Coordinator

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good company

Great vision but expect constant change

Great Company

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Jobs at Included Health