Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 746 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"Benefits are great for a single person." ((in 59 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 55 reviews)); "Culture is great and super inclusive" ((in 51 reviews)); "Pay and working remotely were pretty good." ((in 34 reviews)); "Amazing team ." ((in 34 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 27 reviews)); "Horrible leadership" ((in 25 reviews)); "Training is horrible." ((in 19 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 17 reviews)); "Organizational changes, constant layoffs, people are always fearing they will lose their jobs." ((in 16 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

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Included Health

Included Health reviews

3.2

44% would recommend to a friend

(692 total reviews)

Owen Tripp

56% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.7

Senior management

Included Health has an employee rating of 3.2 out of 5 stars, based on 692 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

692 reviews

5.0

Jan 14, 2026

A great but not perfect place to work

Customer success leader

Recommend

CEO approval

Business Outlook

Pros

Mission driven, smart, committed coworkers who actually care about our customers and our members. Remote work, decent work life balance, good pay and benefits.

Cons

Growing from a start-up to a long-term growth company brings considerable and consistent change that is difficult for many people to tolerate. Feels like teammates who have been around for a long time are focused on the past and are most interested in maintaining status quo.

Included Health Response

5mo

Thank you for this thoughtful feedback. We’re glad you resonate with our mission and team, but we hear you on the challenges of scaling and evolving our culture. We’ve shared your insights with leadership and we're grateful to have you on the team!

2.0

Dec 11, 2025

Worked before it was included health

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

Remote work initially great people good benefits

Cons

As with most health tech startups the mission disappeared or morphed into something that was self-serving instead of for the greater good

4.0

Dec 10, 2025

Great company

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Caring company that seems to value employees well-beings and overall mental health.

Cons

Little transparency in some areas but always friendly.

Included Health Response

7mo

Thank you for sharing your experience. We are dedicated to fostering an environment that promotes our team's well-being, and we're glad to hear that you experienced this firsthand. We are grateful for all your contributions to the team!

Viewing 424 - 426 of 692 Reviews

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Jobs at Included Health

Implementation Specialist

Virtual Care Referral Coordinator (Temp)

Client Success Manager

Contract Recruiting Coordinator