Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 743 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"Great people that work very hard every day to help connect patients to the highest quality patients." ((in 59 reviews)); "Benefits are great for a single person." ((in 58 reviews)); "Culture is great and super inclusive" ((in 52 reviews)); "The team is collaborative and creative" ((in 35 reviews)); "Pay and working remotely were pretty good." ((in 32 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 32 reviews)); "Horrible leadership" ((in 22 reviews)); "Not fair pay with inflation and poor training" ((in 16 reviews)); "Everyone has such ambitious goals and managers get off the hook so easily because of distracted directors and above." ((in 16 reviews)); "Frequent Layoffs" ((in 15 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

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Included Health

Included Health reviews

3.2

44% would recommend to a friend

(689 total reviews)

Owen Tripp

56% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.7

Senior management

Included Health has an employee rating of 3.2 out of 5 stars, based on 689 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

689 reviews

1.0

Nov 11, 2021

Worst Telemedicine Company In the United States

Physician

Recommend

CEO approval

Business Outlook

Pros

Literally none, they're years behind their peers

Cons

-Thoroughly unorganized and chaotic -Poor feedback system for physicians to communicate their goals/needs -Medical leadership are not nearly experienced or talented enough to lead a company this size. -Outdated electronic medical record -Incentive for physicians to align their practice model to that of the company is absent -Thoroughly unprofessional in their interaction with their physicians -Uneven and unpredictable scheduling needs with several months of no available shifts for contractors -Poor responsiveness to patient's needs/inquiries -Culturally incensitive -Overall the worst telemedicine company I've ever been a part of

Included Health Response

We're sorry to hear about the challenges you experienced. We'll keep your feedback in mind as we continue to develop our new company culture, ensuring alignment to our mission and values.

4.0

Oct 27, 2021

Included Health

Care coordinator manager

Recommend

CEO approval

Business Outlook

Pros

Great mission, great team, great benefits

Cons

Communication concerns, change fatigue, culture shifts

3.0

Oct 3, 2021

great

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

staff, fun, exciting, easy, learn

Cons

none, too easy, too fun, too staff

Included Health Response

Thanks for taking the time to share a review. We're glad to hear you're having such a positive experience as part of the team!

Viewing 427 - 429 of 689 Reviews

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Jobs at Included Health

Implementation Specialist

Consultant Relations Director

Client Success Manager

Sr. Manager, Procurement & Accounts Payable