Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 743 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"Great people that work very hard every day to help connect patients to the highest quality patients." ((in 59 reviews)); "Benefits are great for a single person." ((in 58 reviews)); "Culture is great and super inclusive" ((in 52 reviews)); "The team is collaborative and creative" ((in 35 reviews)); "Pay and working remotely were pretty good." ((in 32 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 32 reviews)); "Horrible leadership" ((in 22 reviews)); "Not fair pay with inflation and poor training" ((in 16 reviews)); "Everyone has such ambitious goals and managers get off the hook so easily because of distracted directors and above." ((in 16 reviews)); "Frequent Layoffs" ((in 15 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

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Included Health

Included Health reviews

3.2

44% would recommend to a friend

(689 total reviews)

Owen Tripp

56% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.7

Senior management

Included Health has an employee rating of 3.2 out of 5 stars, based on 689 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

689 reviews

2.0

Aug 25, 2021

A Sinking Ship…

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

Fantastic insurance plan for single folks; not so much for those with dependents. Kind, passionate coworkers.

Cons

The company has not increased staffing adequately to match new customer contracts. Care team employees are overworked, underpaid, and undervalued. High management turnover, and very little oversight for those in management positions. Some folks in leadership are wonderful, others are abusive and retaliatory. Executive team is dishonest and out of touch.

Included Health Response

We're glad you appreciate working with our dedicated team, but sorry to hear your frustrations with other aspects of the business. We'll keep your insights in mind as we continue to invest in training opportunities and resources for strong and inclusive management.

5.0

Aug 21, 2021

An amazing place to work!

Records specialist

Recommend

CEO approval

Business Outlook

Pros

Wonderful CEO Great managers, staff and care team Great benefits Consistent performance reviews Work from home Opportunity for growth

Cons

Workload can be heavy sometimes but you have the support when you need help!

2.0

Aug 18, 2021

Just ok

Sales director

Recommend

CEO approval

Business Outlook

Pros

Great mission, great frontline care advocates, good benefits, good work life balance

Cons

Leadership was not forthright, lacked a strategy to win business in the mid market - though they hired a ton of mid market reps

Viewing 433 - 435 of 689 Reviews

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Jobs at Included Health

Manager of Web Experience & Operations

Contract Recruiting Coordinator

Sr. Project and Program Manager

Implementation Specialist