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      Included Health

      Engaged Employer

      Included Health reviews

      3.1

      44% would recommend to a friend

      (688 total reviews)
      avatar

      Owen Tripp

      56% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Included Health has an employee rating of 3.1 out of 5 stars, based on 688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      688 reviews
      5.0
      Sep 19, 2019

      Amazing culture and place to grow

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing culture, that treats employees as human beings. There is a great work life balance, and plenty of room to grow. It's an excellent company to bring ideas for change, and feel like they are truly heard. The mission of the company resonates with everyone, and you get to work with passionate people every day.

      Cons

      Growing pains, of course.

      avatar
      Included Health Response
      6y
      Thank you for taking the time to share your feedback. We're so glad you are enjoying the mission-driven culture of learning and impact at Grand Rounds. We're glad you feel everyone's voices are welcomed and heard. We believe that our success relies upon each of us sharing our ideas so we can collectively work towards healthcare that can optimally serve us all.
      5.0
      Sep 10, 2019

      Not my first review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best thing I can say about this company is that it is the same place I joined. Very mission driven, really high end talent and pragmatic / low ego. Patients come first and customers right after (this still can cause some tension, especially with the growth expectations). + I love the people I work with + Leadership genuinely cares about people, takes feedback and acts on it (e.g., a lot of recent focus on career development and clear feedback) + CEO actively works to maintain balance even as the hype around the company builds + Product and engineering talent (EPD) have gotten WAY better in the last year; now better than my last large tech company + I remain inspired by the vision and feel us making progress + lots of "do what you say you're going to do"

      Cons

      - lots of ambition and don't always feel like we have the resources to cover - I feel like I understand the business today and the vision of the world we want to see but would love more about long term business strategy - would like us to see us be more aggressive on brand marketing

      avatar
      Included Health Response
      6y
      Thank you for taking the time to share your thoughtful feedback. The company has grown in many ways over the years and it’s great to see the growth in the eyes of our employees and colleagues. It is valuable to hear that many of our founding characteristics remain true - a bold vision, mission-driven colleagues, and inspiring leaders who care. And, as we've grown, we keep focused on raising the bar. We are fortunate to attract strong talent, build partnerships with leading employers and institutions and continue to expand our product offerings to improve healthcare for millions nationwide. Thank you for your ongoing commitment to make this possible.
      3.0
      Sep 6, 2019

      Good people, bad culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Smart, kind and curious individuals work at Grand Rounds

      Cons

      - Some of the leadership is amateur, and acts that way - Recruiting process was awful. Disorganized, and said whatever they needed to to get you in the door - The quality of the product is not great. I wouldn't recommend anyone to use it. I think it'll improve as more talent comes in. - Sales driven. Decisions are made to make money, sometimes at the expense of "putting patients first".

      avatar
      Included Health Response
      6y
      The best way for us to improve as a team is to listen to all of our employees, both current and former, so we appreciate your thoughts and feedback. Thank you for pointing out your recruiting experience as not what you’d hoped for. We’re always working on improving our processes and feedback from employees and candidates alike help us to make that experience better all the time. We take pride in our culture and our efforts to build an enjoyable, inclusive, and empathetic employee experience and continue to iterate based on advice like yours. Thanks for your contributions to the team during your tenure.
      Viewing 544 - 546 of 688 Reviews
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      ReviewsIncluded Health reviews

      Glassdoor has 741 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.