Is Included Health a good company to work for?

Included Health has an overall rating of 3.1 out of 5, based on over 741 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 42% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Physician (12) , Senior Software Engineer (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"Benefits are great for a single person." ((in 61 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 57 reviews)); "Culture is great and super inclusive" ((in 51 reviews)); "Pay was decent" ((in 38 reviews)); "Great team and a super interesting field to be in" ((in 34 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 30 reviews)); "Horrible leadership" ((in 24 reviews)); "Training is horrible." ((in 17 reviews)); "Everyone has such ambitious goals and managers get off the hook so easily because of distracted directors and above." ((in 17 reviews)); "Frequent Layoffs" ((in 14 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

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Included Health

Included Health reviews

3.1

44% would recommend to a friend

(688 total reviews)

Owen Tripp

56% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.7

Senior management

Included Health has an employee rating of 3.1 out of 5 stars, based on 688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

688 reviews

5.0

May 6, 2021

Innovative/Fast growing company with a strong employee culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Strong culture with an emphasis on the employee -Good benefits and work/life balance -Challenging company/industry to work for/in. You will learn. -Opportunities for growth -Remote work

Cons

Not necessarily a con...but due to the fast-pace nature of the industry and the desire for Grand Rounds to be a leader in the healthcare navigation space, there is an extra layer of pressure to perform.

Included Health Response

Thanks for your feedback! We're glad to see how much you appreciate the culture and opportunities for growth. Yes - the bar is high and we appreciate all you do to bring your best every day! Thanks for all you do for Included Health.

4.0

May 3, 2021

Very fast paced company to work for

Sales associate

Recommend

CEO approval

Business Outlook

Pros

They are going through a lot of growing pains

Cons

Getting too big too fast

5.0

Apr 11, 2021

Cool Company

Project manager

Recommend

CEO approval

Business Outlook

Pros

The experience was great. Thank you!

Cons

I have hard time coming up with cons

Included Health Response

Thanks for your review and for the impact you have as a member of the team!

Viewing 577 - 579 of 688 Reviews

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Jobs at Included Health

Implementation Specialist

Sr. Manager, Procurement & Accounts Payable

Client Success Manager

Virtual Care Referral Coordinator (Temp)