Is Included Health a good company to work for?

Included Health has an overall rating of 3.1 out of 5, based on over 740 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 42% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Physician (12) , Senior Software Engineer (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"Benefits are great for a single person." ((in 60 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 56 reviews)); "Culture is great and super inclusive" ((in 51 reviews)); "Pay and working remotely were pretty good." ((in 39 reviews)); "Great team and a super interesting field to be in" ((in 31 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 30 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 19 reviews)); "Training is horrible." ((in 16 reviews)); "Frequent Layoffs" ((in 15 reviews)); "There's no 401k match!" ((in 8 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)

Owen Tripp

56% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

687 reviews

2.0

Feb 28, 2025

Pay

Family nurse practitioner

Recommend

CEO approval

Business Outlook

Pros

Helped with getting licensing which is needed

Cons

They switched the pay scale on me and every provider in the company 6 months into working with them. In my 10 years as working as a NP, I have never had a job pay me less and it was not related to my performance. Actually in my WHOLE life this situation has never happened to me. They said the person they hired for their books made an error and they were paying us too much. On top of that instead of allowing providers to leave since that is not the amount we signed up for, they said that according to our contract if we left and hadn’t worked there for a year we would have to pay back the licensing fees. To think, this company wanted us to be accommodating with their pay mess up but they couldn’t be accommodating with us leaving since this was not the pay we agreed on. BEWARE.

Included Health Response

1y

Thanks for your candid feedback! This sounds frustrating and is never the experience we want for anyone at Included. We take your review seriously and will pass it along to leadership.

1.0

Oct 24, 2024

Run. Just run.

Family nurse practitioner

Recommend

CEO approval

Business Outlook

Pros

The pay can be decent Working from home is great

Cons

My pay scale has changed five times in the past three years, and have not received any sort of increase Questions get ignored Micromanagement Care more about metrics than they do the providers and the patients Nurse practitioners are treated like ugly stepchildren

Included Health Response

1y

Thanks so much for your review. This is disappointing to hear and is never the experience we want for anyone on the team. We'll escalate this to leadership and recommend also reaching out to your Manager or Talent Partner for additional support. They're always available to help.

3.0

Sep 16, 2024

Wouldn't recommended

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Dedicated, smart coworkers Fairly solid benefits Remote-first culture

Cons

Like many pre-IPO companies, this place faces a host of challenges -- including politics, favoritism, and nepotism among leadership and management. These issues are palpable, and their impact varies between teams. Additionally, rather than focusing their mission of better healthcare for all, attention is primarily on optics, metrics, and profit. Business strategies and goals are constantly changing, which means months-long work/ can easily be tossed in the trash. The 401(k) plan was removed years ago, and there have been continuous layoffs since then.

Included Health Response

1y

Our people and our mission are what make Included such a special place. But a big part of investing in our people is also ensuring team members feel that authentically come to life in the day-to-day. We take this seriously and will share it with leadership - we can't fall short here, like we did for you. Thanks for your review and all you contributed as part of the team!

Viewing 118 - 120 of 687 Reviews

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Jobs at Included Health

Virtual Care Referral Coordinator (Temp)

Implementation Specialist

Client Success Manager

Sr. Manager, Procurement & Accounts Payable

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Pay

Run. Just run.

Wouldn't recommended

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Jobs at Included Health