Is Included Health a good company to work for?

Included Health has an overall rating of 3.1 out of 5, based on over 740 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 42% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Physician (12) , Senior Software Engineer (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"Benefits are great for a single person." ((in 61 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 57 reviews)); "Culture is great and super inclusive" ((in 51 reviews)); "Pay was decent" ((in 38 reviews)); "Great team and a super interesting field to be in" ((in 34 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 30 reviews)); "Horrible leadership" ((in 24 reviews)); "Training is horrible." ((in 17 reviews)); "Everyone has such ambitious goals and managers get off the hook so easily because of distracted directors and above." ((in 17 reviews)); "Frequent Layoffs" ((in 14 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)

Owen Tripp

56% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

687 reviews

3.0

Nov 12, 2025

Concerned

Marketing coordinator

Recommend

CEO approval

Business Outlook

Pros

Great mission, good people. Remote

Cons

Concerned about the future of this company. They seem like they are spinning their wheels without clear direction.

Included Health Response

7mo

Our people and our mission to raise the standard of healthcare for everyone are what make Included Health special and we’re glad to hear you experienced that. We hear your concerns about structure and employee experience, and will share this feedback with leadership. Thank you for sharing your perspective and all you contributed as part of the team.

3.0

Nov 10, 2024

Good mission but work life balance is bad

Product manager

Recommend

CEO approval

Business Outlook

Pros

You get to work with smart people who care about what they are doing. The mission of IH is great and they do want to change healthcare

Cons

Constant deadline set by leadership that they just expect people to burn themselves out to meet

Included Health Response

1y

Thank you for all you do to help raise the standard of healthcare for everyone. Thanks also for this insight into your experience as a Product Manager on the team and what is/isn't working. Ambitious goals shouldn't come at the expense of employee well-being, so this is something we're taking seriously and committed to improving moving forward. If you're open to it, your Talent Partner is also always available for additional support.

3.0

May 14, 2024

Constant changes

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

Friendly environment and good benefits.

Cons

Constant changes and unreasonable metrics,

Included Health Response

2y

Thanks for sharing this insight - we're happy you've been able to enjoy the work culture and benefits at Included. We also know that as we grow and scale, things can change quickly around here. We encourage you to reach out to your Manager or Talent Partner to share your concerns as they'll be able to support with your individual situation.

Viewing 142 - 144 of 687 Reviews

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Jobs at Included Health

Implementation Specialist

Sr. Manager, Procurement & Accounts Payable

Virtual Care Referral Coordinator (Temp)

Client Success Manager

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Concerned

Good mission but work life balance is bad

Constant changes

Top companies for "Compensation and Benefits" near you

Jobs at Included Health