Included Health reviews

3.1

44% would recommend to a friend

(688 total reviews)
avatar

Owen Tripp

56% approve of CEO

42% positive business outlook

Included Health has an employee rating of 3.1 out of 5 stars, based on 688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

688 reviews
5.0
Jan 29, 2017

It all starts with the people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Everybody came here with a pretty clear purpose in mind: fixing healthcare. Lots of personal experiences and reasons. - Good internal systems and clear communication channels across teams (Slack was recently implemented, which helps) - Not a lot of ego compared to other tech companies I have worked for (people are pretty humbled by the opportunity, it seems, and the other people they work with) - Almost obsessive dedication to the patient

Cons

- technology here = data and data science focus. not so much a con as something to be aware of - the company is focused on more financial metrics now as it's acheived real scale... that is causing some disruption with teams (not me particularly) - the experience of individual managers is varied... which means that some are better and some are worse at advocating for their teams. - no meal services beyond a free lunch at company meeting (snacks are really solid though) -

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Included Health Response
9y
Thanks for your feedback, we certainly are committed to fixing healthcare and remain very dedicated to the patient. While we do focus a lot on our data, we are definitely focused on other parts of the product as well, whether it is our patient experience, our expert experience or our care and med team tools. We have invested a lot in managerial training and will continue to do so, in even more elevated fashion going forward. We hope you feel comfortable channeling feedback back to your management through our quarterly connects. Thanks for your feedback around content for the company meeting. If you'd like to get together to brainstorm associated topics, I'd be glad to.
1.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, working from home, unlimited PTO (but still limited)

Cons

Lack of transparency, hot-headed management

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Included Health Response
2mo
Thank you for sharing your feedback and for the years you dedicated to our mission. It is painful to hear that your final year with us felt like such a departure from the positive start you had. We take your concerns about the team environment seriously and have shared your review with leadership.
1.0
Jan 23, 2026

Going downhill

Recommend
CEO approval
Business Outlook

Pros

remote work, pay is decent

Cons

Management has gone downhill. The growth of the company has caused a massive strain on workload. Not enough staff to keep up, being constantly asked to over extend yourself with no compensation. Performance evaluation has become much more punitive

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Included Health Response
4mo
Thank you for your three years of dedication and for providing honest feedback about the challenges of our growth. We are committed to addressing your concerns to better support our clinical team. As a current team member, your Manager and Talent Partner are also always available to provide direct support.
Viewing 166 - 168 of 688 Reviews

Glassdoor has 741 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.