Is Included Health a good company to work for?

Included Health has an overall rating of 3.1 out of 5, based on over 742 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 42% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Physician (12) , Senior Software Engineer (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 63 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 56 reviews)); "Culture is great and super inclusive" ((in 56 reviews)); "Pay is decent" ((in 34 reviews)); "The team is collaborative and creative" ((in 30 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 31 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 19 reviews)); "Poor management and even worse training." ((in 15 reviews)); "Organizational changes, constant layoffs, people are always fearing they will lose their jobs." ((in 13 reviews)); "Benefits are good but no 401k match." ((in 7 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Skip to content Skip to footer

Notifications

Included Health

Included Health reviews

3.1

44% would recommend to a friend

(688 total reviews)

Owen Tripp

56% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.7

Senior management

Included Health has an employee rating of 3.1 out of 5 stars, based on 688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

688 reviews

2.0

Jan 30, 2024

Great mission, poor execution

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote Amazing mission Dedicated co-workers

Cons

Disorganized Executive Leadership Frequent Layoffs Company does not align with it's own values

Included Health Response

Leadership development and values-alignement are important to us, so this is never what we want to hear. We take your feedback seriously and will share it with our leaders. Thanks for all you contributed as part of the team.

4.0

Jan 29, 2024

Great company to work at

Provider enrollment specialist

Recommend

CEO approval

Business Outlook

Pros

Team Oriented Environment, Remote work, Company engagement. On-site meetups that facilitates Team building. Diversity and Equity Inclusions

Cons

Systems and software needs to be updated

Included Health Response

This highlights such key parts of our employee experience at Included - flexibility, collaboration and inclusivity. We also hear your concerns around systems and software, something we're constantly evaluating to ensure employees are set-up for success. We encourage you to share this feedback with your Manager or Talent Partner so they can dive deeper into this feedback with you.

2.0

Jan 24, 2024

Constant changes, frequent layoffs

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Great mental health services for clients.

Cons

Recruiters are overworked. Given unrealistic hiring goals. Company refuses to raise pay for Therapist to ensure they are equitable in the market. Training is horrible. No clear expectations hiring goals change over night. Changed sourcing and recruiting platforms every other quarter. Soon as you get comfortable learning a new system or process its changed. No diversity, no 401k match instead they layoff employees.

Included Health Response

Thank you for your insights - we hear your concerns around training and hiring goals. These are two areas we're looking at this year as we know there's room for improvement. Particularly as we look to make these changes, we encourage you to bring this feedback to your Manager or Talent Partner so they can dive deeper with you, and help put it into action.

Viewing 199 - 201 of 688 Reviews

Top companies for "Compensation and Benefits" near you

Kaiser Permanente

4.2★Compensation & Benefits

Humana

3.7★Compensation & Benefits

Elevance Health

3.6★Compensation & Benefits

The Cigna Group

3.5★Compensation & Benefits

Jobs at Included Health

Implementation Specialist

Client Success Manager

Sr. Manager, Procurement & Accounts Payable

Consultant Relations Director